Change Management & Training Lead
Role details
Job location
Tech stack
Job description
You will be at the heart of a large-scale SAP S/4HANA transformation, ensuring that thousands of users across multiple functions and geographies are not just trained-but truly ready, confident and able to operate in a new way of working from day one., * Validate training content to ensure accuracy, usability and business relevance
- Define and deliver the training strategy, including ILT, eLearning, simulations and job aids
- Conduct training needs analysis across functions, roles and user groups
- Coordinate localisation of materials across regions and business units
- Lead and enable Train-the-Trainer and super user networks
Change & Adoption
- Drive change and adoption activities aligned to programme milestones
- Partner with senior business stakeholders to embed change into operations
- Run readiness assessments and track adoption risks, issues and gaps
- Establish and monitor training and readiness KPIs
Go-live & Hypercare
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Ensure training readiness is achieved ahead of cutover and go-live
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Support go-live with floorwalking, refresher training, and targeted interventions
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Continuously improve training materials and user guidance based on real-world feedback
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True ownership - lead training deployment across a major transformation
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Global impact - influence how change is adopted across multiple regions
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High visibility - work closely with programme leadership and business stakeholders
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Real outcomes - success is measured by adoption, not just delivery
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Complex challenge - multiple deployment waves, diverse user groups, enterprise scale
Requirements
- Proven experience delivering training deployment and business readiness in ERP/SAP programmes
- Strong stakeholder engagement across both business and IT
- Ability to translate complex processes into effective training and adoption approaches
- Experience working in large-scale transformation programmes
Desirable
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Experience with SAP S/4HANA training or enablement
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Knowledge of change and training methodologies
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Exposure to digital adoption tools (e.g. SAP Enable Now, WalkMe)
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Users are confident and capable at go-live
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Training is delivered on time, at scale, and tailored to user needs
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Adoption risks are proactively identified and mitigated
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Business stakeholders are engaged and aligned
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Post-go-live support drives continuous improvement and sustained adoption
You will be part of a high-performing transformation team, working on a programme that is critical to the organisation's future.
If you are passionate about driving adoption, enabling people through change, and delivering impact in complex environments-we would love to hear from you. Reach out to Rebecca Pelham.
We are committed to providing an inclusive recruitment process. If you require reasonable adjustments at any stage, for example with applications, interviews, or assessments, please inform Talent Acquisition Partner.
We will work with you to understand your needs and make appropriate arrangements so you can perform at your best.