Level 2 Support Technician - Systems Administrator

• Providing Level 2 technical support for hardware, software, network, and systems issues - acting as the escalation point from Level 1 and mentoring junior staff
• Administering Microsoft Active Directory, Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive), and Windows/Linux server infrastructure
• Managing virtualisation platforms (VMware/Hyper-V), backup and disaster recovery solutions, and routine patching across servers and endpoints
• Supporting and maintaining LAN, WAN, and wireless infrastructure including firewalls, switches, routers, and VPN - monitoring performance and troubleshooting issues
• Implementing endpoint security, monitoring security alerts, responding to incidents, and conducting regular audits of user access and system configurations
• Participating in IT projects - infrastructure upgrades, system migrations, and new technology rollouts - and maintaining accurate documentation throughout, * Work in a varied, hands-on IT role supporting critical operations
• Join a supportive and collaborative team
• Enjoy long-term career opportunities within a growing organisation

If you thrive on solving the complex stuff and want a role with real variety across infrastructure, security, and support - this one's for you., * 2-3 years of experience in IT support or systems administration, with solid hands-on skills across Microsoft Active Directory, Group Policy, and Microsoft 365

• Working knowledge of Windows Server (2016/2019/2022), virtualisation (VMware or Hyper-V), and backup and disaster recovery solutions
• Sound understanding of networking fundamentals - TCP/IP, DNS, DHCP, VLANs, firewalls - and experience configuring routers and switches
• Strong troubleshooting skills, attention to detail in documentation, and the ability to manage competing priorities under pressure
• Clear communicator - comfortable translating technical information for non-technical stakeholders and working across a broader team
• A diploma or degree in IT, Computer Science, or a related field - or equivalent practical experience. Relevant certifications (AZ-104, CompTIA Network+/Security+, ITIL) are a bonus

Nice to have: experience with Azure or AWS, endpoint management tools (Intune/SCCM), Linux server administration, RMM tools, or scripting in PowerShell, Bash, or Python.

Stanbroke is a reputable family-owned and operated Australian cattle and beef business. Our operations span across Northern Queensland, with the extensive cattle properties, backgrounding operations in Southern Queensland, state-of-the-art cattle feedlots, a fully accredited beef processing facility and global marketing capabilities. We offer a full range of Grain and Grass-fed beef categories and export to over 40 countries globally.