Head of Data Operations

As the Head of Data Operations at Ofgem, you will lead a data operations team to provide effective reactive and ongoing support within data services, continuously improving data operations in support of broader organisational priorities., You will be responsible for:

• Overseeing a team of operations engineers including senior data operations, machine learning and analytics colleagues, inspiring best practice for operations engineering of data products and services within your team
• Building a data operations engineering capability by providing technical leadership and career development for your team, instilling a culture of continuous integration, support and deployment across environments (MS Azure, Azure DevOps, open-source technologies, Azure Data Factory, Azure Synapse Analytics)
• Contributing to strategy development, working with other senior team members to identify, plan, develop and deliver data services that meet Ofgem’s broader objectives
• Overseeing the implementation of monitoring and support for the data platform to allow robust and reliable access to relevant data for Analytics, Data Science, AI and Business Intelligence Systems
• Ensuring data quality while overseeing the development and optimisation of effective reactive support and continuous improvement for the infrastructure of the cloud data platform, We'll assess you against these behaviours during the selection process:
• Leadership
• Communicating and Influencing
• Managing a Quality Service
• Delivering at Pace, At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our Conflicts of Interest policy outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests. Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting .

See our vetting charter . People working with government assets must complete baseline personnel security standard (opens in new window) checks., * UK nationals

• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

• Strategic leadership in building and improving a data operations capability
• Expertise in delivering effective data support services, overseeing implementation of scalable data operations solutions and continuous improvement in a modern cloud environment
• Proven leadership of high performing technical teams and communities including senior engineers
• Strong stakeholder communication and influence including executive level communication with both technical and non-technical stakeholders
• Deep understanding of how to implement data governance policies, service support and quality assurance

Desirable

• Thought leadership in data engineering, innovation or emerging technologies
• Knowledge of energy sector data and AI challenges, the transition to net-zero, including regulatory and affordability implications, This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.

Pulled from the full job description

• Annual leave
• Company pension
• Flexible schedule, Alongside your salary of £63,443, OFGEM contributes £18,379 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides . Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Across government, digital and technology transformation is no longer simply an enabling function; it is central to how public bodies deliver better services, protect resilience, support policy outcomes and respond to the growing expectations of citizens, businesses and colleagues. Ofgem has a vital role in the UK’s energy system, protecting consumers and helping to enable a more secure, fair and sustainable energy future. As the organisation continues to evolve, our newly designed Digital, Data and Security Services (DDSS) team will be critical to how Ofgem modernises its services, strengthens its platforms and supports wider government priorities. Ofgem is on an exciting transformational journey. Within DDSS, we are strengthening the foundations of both our entire function and all elements of our DDSS estate, building greater internal capability and creating the platforms, services and governance needed to support a modern regulator. In short, this is an opportunity to join Ofgem at a pivotal moment and help shape the next stage of its digital, data, security, and technology maturity.