IT Technician - West London

Marchant Recruitment
West Drayton, United Kingdom
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 30K

Job location

West Drayton, United Kingdom

Tech stack

Microsoft Windows
Microsoft Active Directory
Antivirus Softwares
Apple Mac Systems
Google Chrome OS
Computer Maintenance
Desktop Computing
Network Troubleshooting
Wide Area Networks
Wi-Fi Technology
Cloud Platform System
Tablet Computers
Network Support
Laptops
Gsuite
Interactive Whiteboards
User Administration
User Accounts

Job description

Wayman Education is urgently seeking a proactive and technically proficient IT Technician for an immediate start at a forward-thinking secondary school in Hillingdon. This is a vital role within the school's infrastructure team, ensuring that technology remains a seamless tool for both teaching staff and students. The Role

You will provide essential front-line technical support across the school site. This role is ideal for someone who enjoys problem-solving in a fast-paced environment and is comfortable managing everything from hardware repairs to network troubleshooting., * Technical Support: Respond to helpdesk tickets, providing hardware and software support for desktop PCs, laptops, tablets, and interactive whiteboards.

  • Network Maintenance: Assist in the management of the school's LAN/WAN infrastructure, including Wi-Fi connectivity and server health checks.
  • User Management: Manage user accounts and permissions via Active Directory and Google Workspace or Microsoft 365.
  • Classroom Readiness: Ensure all AV equipment in classrooms and assembly halls is fully functional for daily use.
  • Security & Compliance: Assist with regular data backups, anti-virus updates, and ensuring GDPR compliance across all school systems.

The School

This Hillingdon-based school is committed to digital innovation and has recently invested in significant hardware upgrades. You will work within a supportive IT department that values professional development and offers a collaborative atmosphere.

Why join this team?

  • Modern Infrastructure: Work with a mix of Windows and ChromeOS environments, supported by a robust high-speed network.
  • Immediate Impact: Start right away and take ownership of key projects, such as device rollouts or system optimizations.
  • Local Connectivity: Conveniently located for commuters via the Metropolitan and Piccadilly lines, with easy access to the M4 and A40.
  • Professional Growth: Opportunities to gain experience in specialized school software, including MIS systems like SIMS or Bromcom.

Requirements

  • Proven experience in a technical support role (experience within an educational setting is highly desirable).
  • Strong knowledge of Windows 10/11, ChromeOS, and MacOS.
  • Experience with Active Directory, Group Policy, and cloud-based platforms (M365/Google Workspace).
  • Competency in hardware maintenance and peripheral troubleshooting.
  • A relevant IT qualification (e.g., CompTIA A+, Microsoft Certification) or equivalent hands-on experience.
  • An enhanced DBS check (or willingness to undergo one).

About the company

Wayman Education has over 20 years of experience in school recruitment. we pride ourselves on matching technical specialists with schools that offer stability, growth, and a rewarding work environment.

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