IT Support Engineer

SK Leonard
Bedford, United Kingdom
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
£ 32K

Job location

Bedford, United Kingdom

Tech stack

Microsoft Windows
Microsoft Active Directory
Business Software
Microsoft Exchange Server
Networking Hardware
Network Troubleshooting
VMware Virtualization
Backup and Restore
Windows Desktop
Information Technology
Laptops
VMware

Job description

This is an excellent opportunity for someone with solid infrastructure and desktop support experience who enjoys solving technical problems, supporting users and getting involved in IT projects-not just answering helpdesk tickets.

Working closely with the IT Manager, you'll play a key role in maintaining the company's IT infrastructure while supporting users across the business and contributing to continuous improvement initiatives., You'll be responsible for providing hands-on technical support across a wide range of technologies including:

  • Windows PCs and laptops
  • Active Directory & Group Policy
  • VMware virtual servers
  • Microsoft Exchange
  • Network devices including switches and printers
  • Mobile device management
  • IT asset management
  • System backups
  • Helpdesk support
  • PC builds and deployments
  • Supporting IT projects
  • Occasional travel to other company sites when required.

Requirements

To be considered, you'll need previous experience in a similar IT support role.

We're particularly interested in candidates with experience of:

  • Windows desktop support
  • Active Directory
  • Microsoft Exchange
  • VMware
  • Network troubleshooting
  • PC builds & deployments
  • Hardware & software fault finding
  • Managing helpdesk tickets
  • Supporting users across a busy business environment

Experience working within a manufacturing or multi-site environment would be advantageous but isn't essential., * Minimum 2 years' commercial IT Support experience

  • Strong troubleshooting and fault-finding skills
  • Experience supporting Windows environments
  • Knowledge of Active Directory and Microsoft business applications
  • Able to prioritise multiple support requests
  • Excellent communication skills
  • Full UK Driving Licence (or ability to travel between sites when required).

Benefits & conditions

  • £30,000-£32,000 salary
  • Monday-Friday
  • 8:30am-5:00pm
  • 25 Holiday day plus Bank Holidays
  • Stable, growing business
  • Varied role covering infrastructure, projects and user support
  • Opportunity to develop your technical skills
  • Supportive IT team
  • Long-term career progression

Apply for this position