Associate IT DevOps Engineer

We are seeking a DevOps Engineer with a strong foundation in infrastructure automation and Infrastructure as Code (IaC) to support and evolve a large-scale hybrid cloud platform. This role focuses on designing, automating, and operating infrastructure across VMware-based private cloud and public cloud environments (AWS and Azure).

You will partner closely with Architecture, Security, and Product teams to deliver secure, scalable, and reliable platforms, with a strong emphasis on automation, standardization, and operational excellence.

This is a hands-on engineering role in a multi-petabyte global environment, ideal for candidates who enjoy improving systems through automation and continuous improvement.

What You'll Do

Infrastructure & Platform Engineering

• Design, implement, and support hybrid cloud environments across VMware, AWS, and Azure
• Deliver secure, highly available, and scalable infrastructure platforms aligned to application needs
• Contribute to platform architecture, reliability, and lifecycle management, * Automate infrastructure provisioning and configuration using Terraform, Ansible, and scripting (Python, PowerShell, Bash)
• Build and maintain reusable IaC modules, templates, and automation workflows
• Develop integrations using REST APIs for end-to-end orchestration
• Drive reduction of manual operational tasks through automation

CI/CD & Platform Enablement

• Support and optimize CI/CD pipelines for infrastructure and platform services
• Enable self-service infrastructure through standardized templates and automation
• Partner with engineering teams to improve deployment workflows and platform usability

Operations, Reliability & Observability

• Implement monitoring, alerting, and observability to ensure high availability and proactive issue detection
• Support incident response, troubleshooting, and root cause analysis
• Participate in on-call rotation

Governance, Security & Compliance

• Ensure platforms meet security, compliance, and operational standards
• Manage patching, backup, and disaster recovery processes
• Collaborate with Security and Architecture on platform design standards

Documentation & Continuous Improvement

• Maintain clear runbooks, SOPs, and technical documentation
• Analyze existing systems and workflows to identify opportunities for optimization and automation
• Follow ITIL processes for change and incident management, Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
• Build trust-based partnerships
• Nurture long-term relationships
• Remove collaboration barriers
• Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy-in
• Align communication with organizational goals
• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq's goals.

• Use data to identify improvement opportunities
• Make informed decisions
• Align team goals with boarder strategy
• Empower teams to manage their own goals
• Translate vision into clear priorities
• Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

• Improve workflows for team efficiency
• Use clear documentation and expectations
• Resolve issues quickly using data and feedback

• 3-5 years of experience in DevOps, SRE, or infrastructure engineering
• Hands-on experience with Infrastructure as Code
• Experience with cloud platforms (AWS, Azure, VMware)
• Experience with Windows Server, Ubuntu Linux, Red Hat Linux
• Scripting experience in Python or Bash, PowerShell
• Experience supporting production infrastructure and troubleshooting complex issues
• Strong collaboration and communication skills in a cross-functional environment

Preferred Qualifications

• Experience with Ansible Tower / Ansible AWX
• Familiarity with Kubernetes and container-based workflows
• Experience in hybrid cloud environments (VMware + public cloud)
• Knowledge of CI/CD pipeline tools and practices
• Exposure to ITSM tools (e.g., Jira Service Management)

VMware Ecosystem (Nice to Have)

• vSphere, VMware Cloud Foundation (VCF)
• VMware Aria Automation / Orchestrator (vRA / vRO)
• Aria Operations (vROps) and lifecycle management tooling

Automation & Reporting (Nice to Have)

• Experience with Azure Automation (Runbooks / Hybrid Workers)
• Exposure to Power Platform (Power Automate, Power BI) or infrastructure reporting tools

Certifications (Optional)

• AWS Certified Solutions Architect (Associate or Professional)
• Microsoft Azure Solutions Architect
• VMware VCP or related certifications

#LI-KS1 #LI-Remote

The Compensation range for this role is $80,000 -$95,000 USD annually and may be eligible for an annual bonus.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Must be authorized to work in the United States for any employer.

At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise-wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that's recognized externally. Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale., available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.