Technical Architect - Keynote Demos
Role details
Job location
Tech stack
Job description
The Cross-Cloud Marketing Demo Team creates keynote demonstrations for Salesforce's most exciting moments. The team operates in a small group-based model where Technical Architects partner equally with Product Marketing Managers, Developers, and Designers to own demos from inception to live on stage. The team showcases available and visionary product capabilities that customers can deploy the day features are released, while maintaining the polish and reliability that keynote-level events demand. We build demos spanning the entire Salesforce ecosystem - Agentforce, Data Cloud, Slack, Tableau, Marketing Cloud, Sales Cloud, Service Cloud, and more. Our team supports public and internal events globally, from Dreamforce in San Francisco to World Tours in Paris, Tokyo, London, Sydney, and New York. You will be hands-on in crunch moments with everyone's support, whether that's small bug fixes or reshaping an entire demo flow before showtime. Our team values creativity, technical rigor, resilience under pressure, and a collaborative spirit., * Design and build end-to-end demo environments across multiple Salesforce clouds and integrated third-party systemsArchitect multi-product demo flows (e.g., Agentforce Data Cloud Slack
- Tableau) that tell compelling customer stories
- Create and manage Salesforce demo orgs (SDOs), Slack workspaces, and connected environments with proper data models, user personas, and integrations
- Develop custom solutions using Apex, Lightning Web Components (LWC), Flows, and platform automation to bring demo stories to life
- Build both "real product" implementations and creative workarounds (prototyped experiences, scripted interactions, browser extensions) when product constraints require it
- Establish and maintain reusable proof patterns that accelerate future demo builds
Event Delivery & Live Demo Support
- Own demo technical readiness for keynote events including rehearsals, code freezes, and live show support
- Manage demo stability across multiple devices and presentation formats (stage screens, iPads, mobile devices)
- Coordinate deployment timing and environment locks to ensure zero critical failures on stage
- Create Demo Setup Guides (DSGs), clickpath documentation, and driving guides for speaker preparation
- Optimize display settings and UI treatments for large-venue legibility (opacity transitions, screen bezels, resolution standards)
- Support speakers during rehearsals and provide technical coaching on demo execution
Cross-Functional Collaboration
- Partner equally with Product Marketing Managers and Designers within your working group - you share ownership of demo success
- Build deep relationships with Salesforce product engineering teams to stay ahead of feature availability, GA timelines, and known limitations
- Coordinate with production teams (show callers, video directors, AV specialists) on technical integration and timing
- Communicate proactively with stakeholders about build status, risks, and tradeoffs - especially when live stage demos require explicit escalation to product teams
- Collaborate with localization teams for multi-language and multi-market demo delivery
Technical Strategy & Innovation
- Evaluate emerging Salesforce features and recommend which to showcase in upcoming demos
- Make architectural decisions about build approaches: real product vs. mocked, single-org vs. multi-org, live vs. static
- Contribute to the team's proof pattern library covering core enterprise scenarios
- Contribute to the teams enablement and distribution documentation for SE and global events
- Drive continuous improvement in demo stability, build efficiency, and technical quality
- Partner with development team members on complex builds
Requirements
- 5+ years of hands-on experience with the Salesforce platform (development, administration, or solution architecture)
- Strong proficiency in Apex, Lightning Web Components (LWC), Flows, and declarative automation
- Proficiency in front-end web technologies (HTML, CSS, JavaScript) and modern frameworks
- Demonstrated ability to work under extreme time pressure with high-stakes deadlines and live event delivery
- Experience with org setup, configuration, data modeling, and environment management for complex demos or POCs
- Strong understanding of APIs, integrations, and connected system architectures
- Excellent communication and collaboration skills - ability to work with non-technical partners (marketing, design, executives) to translate stories into technical solutions
- Willingness to travel at least 33% (domestic and international) to support live events
- Ability to work flexible hours including occasional evenings and weekends during event preparation periods, * Experience building live product demonstrations for large audiences (conferences, keynotes, executive briefings, or webinars)
- Experience designing and building multi-cloud Salesforce solutions that integrate across products (Sales, Service, Marketing, Data Cloud, Slack, Tableau, Heroku or Agentforce)
- Familiarity with Agentforce, AI agents, and agentic architectures (Agent Builder, prompt engineering, orchestration)
- Experience with Slack platform development (Slack apps, Slackbot skills, workspace administration, federation)
- Knowledge of Tableau integration and data visualization
- Experience with Data Cloud , CDPs, or data integration platforms (e.g., Informatica)
- Experience with scripting and automation tools (Tampermonkey, Keyboard Maestro, browser extensions) for demo enhancement
- Background in storytelling, presentation design , or demo scripting - understanding of how to create narrative tension and resolution through product capabilities
- Salesforce certifications: Administrator, Platform Developer I/II, Application Architect, or System Architect
- Experience with version control (Git/GitHub), CI/CD pipelines, and collaborative development workflows
- Familiarity with mobile and device management for demo delivery on iPads and other devices
- Previous experience in a fast-paced creative or production environment (media, advertising, event production, or similar)
Benefits & conditions
Pulled from the full job description Paid parental leave Parental leave 401(k) Health insurance Vision insurance Dental insurance Disability insurance, * Location : San Francisco, CA (preferred); Seattle, WA; Atlanta, GA; or Mexico City remote with travel to events
- Travel : At least 33% (major events including Dreamforce, World Tours, product launches)
- Reports to : Senior Manager, Software Engineering - Keynote Demo Team
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
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In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $148,500 - $223,900 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.