Desktop Support Technician
Role details
Job location
Tech stack
Job description
ServiceNow, CompTIA A+ Shift Work Communication Microsoft 365 Microsoft Word Microsoft Excel Radio Frequency Desktop Support Global Logistics Microsoft Outlook Wireless Networks Business Valuation Network Engineering Full Stack Development Artificial Intelligence Business Transformation Troubleshooting (Problem Solving), Desktop Support - 2nd shift - Work hours are Monday to Friday, 2:30pm to 11pm.
Candidate must work onsite in Olive Branch, MS.
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Candidate must have a cell phone for receiving calls from Desktop lead or Manager regarding high priority tickets.
A TEKsystems client in Olive Branch, MS is seeking a Desktop Support Technician resource to assist in the support of PC's, Printer's and RF devices used by Global Logistics associates.
Support can consist of; day to day trouble calls or user requests, supporting on-going projects related to these types of devices and routine device maintenance / upkeep. The potential candidate must be reasonably adept in troubleshooting problems with some or all these types of devices, communicating and follow-up with end users of various levels within the organization, along with providing excellent customer service.
-Microsoft Office 365/Windows 11
-Laser Jet Printers
-Supporting Zebra Label Printers, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Desktop Support Technician - 2nd Shift TEKsystems
Olive Branch, MS*On-Site
Operations ServiceNow CompTIA A+ Shift Work Communication Microsoft 365 Microsoft Word Microsoft Excel Radio Frequency Desktop Support Global Logistics Microsoft Outlook Wireless Networks Business Valuation Network Engineering Full Stack Development Artificial Intelligence Business Transformation Troubleshooting (Problem Solving) +0
Requirements
RF (Radio Frequency) Devices (this candidate needs experience with Wireless Network Connectivity)
-Candidate will be troubleshooting the following: Outlook / Microsoft Office / Word / Excel
-This candidate will need basic Networking skills in order to effectively communicate with the Network Engineer
-ServiceNow Ticketing System
Benefits & conditions
This is a Contract position based out of Olive Branch, MS. Pay and Benefits
The pay range for this position is $18.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type