Systems Administrator: Town of Medfield/Medfield Public Schools

The Town of Medfield and Medfield Public Schools seek a proactive, security-minded Systems Administrator to manage and optimize technology operations across our joint municipal and educational landscape. This is a high-impact, shared role responsible for maintaining a secure, resilient, and integrated digital infrastructure that serves town departments, public safety (Police/Fire/Dispatch), educators, and students.

The successful candidate will be a versatile technical lead with deep expertise in Google Workspace, Active Directory, and Mobile Device Management (MDM). You will bridge the gap between K-12 instructional needs and municipal operational requirements, ensuring that every stakeholder-from the classroom to the emergency dispatch center-has the reliable tools they need to succeed.

Primary Responsibilities1. Google Workspace & Cloud Governance

• Security Architecture: Administer the Google Workspace for Education Plus environment with a "Zero Trust" approach (least-privilege access, context-aware security, and robust organizational unit design).
• Compliance & eDiscovery: Manage Google Vault for legal holds, data retention, and public records compliance.
• Ecosystem Safety: Audit and govern third-party API permissions and OAuth scopes to mitigate supply-chain risks.

2. Endpoint Security & MDM Orchestration

• Fleet Management: Securely deploy and maintain a diverse fleet of Chromebooks, iPads, macOS, and Windows devices across all departments.
• Policy Enforcement: Utilize Mosyle MDM and other tools to automate enrollment, enforce encryption, manage application lifecycles, and ensure OS patch compliance.
• Asset Lifecycle: Maintain rigorous hardware asset tracking from procurement through secure decommissioning.

3. Identity & Access Management (IAM)

• Directory Services: Manage Active Directory, Group Policy (GPO), DNS, and DHCP with a security-first configuration.
• Modern Authentication: Implement and support Single Sign-On (SSO) integrations (SAML/OIDC) and Multi-Factor Authentication (MFA) strategies.
• Provisioning: Streamline onboarding/offboarding workflows, integrating Student Information Systems (SIS) with core identity providers.

4. Municipal & Public Safety Systems Support

• Application Ownership: Serve as the technical lead for essential municipal platforms, including OpenGov, IMC, Munis, and Patriot Properties.
• Public Safety Continuity: Provide specialized support for Police, Fire, and Dispatch systems, prioritizing 24/7 uptime, data confidentiality, and vendor coordination for mission-critical tools.
• Vendor Liaison: Act as the primary point of contact for software vendors to resolve complex bugs, manage upgrades, and oversee licensing renewals.

5. Infrastructure, Integration & Tier 2 Support

• Cloud Print Management: Administer PaperCut or similar solutions across a multi-OS environment.
• Technical Escalation: Act as the Tier 2/3 escalation point for complex technical issues, performing root-cause analysis rather than just "quick fixes."
• Disaster Recovery: Assist in maintaining backup integrity, incident response planning, and business continuity documentation.

• Experience: 3+ years in systems administration, ideally within a K-12, municipal, or public safety environment.
• OS Proficiency: Advanced knowledge of Windows Server, macOS, ChromeOS, and iOS/iPadOS.
• Core Infrastructure: Proven track record managing Active Directory, GPOs, and networking fundamentals (TCP/IP, VLANs).
• Cloud Mastery: Expert-level administration of Google Workspace.

Preferred Credentials

• Certifications: CompTIA Security+, Microsoft Certified Associate, Google Professional Workspace Administrator, or Jamf/Mosyle certifications.
• Public Safety Familiarity: Experience supporting IMC or other CJIS-compliant environments.
• Cybersecurity Focus: Familiarity with hardening standards (CIS, NIST) and conditional access policies.

Professional Attributes

• Adaptability: The ability to pivot from a classroom setting to a municipal finance office or a fire station with ease.
• Communication: Able to translate high-level technical risks into actionable advice for non-technical department heads.
• Discretion: A high degree of integrity when handling sensitive personnel, student, or public safety data.