Director of Enterprise Business Systems

The Director of Enterprise Business Systems is responsible for the strategic leadership, governance, implementation, and continuous improvement of Alamance Foods' enterprise business systems. This position serves as the primary owner of Sage ERP, Scanco Warehouse Management (WMS), and future enterprise technology initiatives, ensuring business processes, system architecture, and cross-functional operations remain aligned with the company's long-term growth strategy.

Working closely with executive leadership, this role partners across Finance, Supply Chain, Operations, Warehouse, Customer Service, Quality, Engineering, Human Resources, and Information Technology to optimize business processes, improve data integrity, increase operational efficiency, and lead future digital transformation initiatives., * Serve as the enterprise owner of Sage ERP and Scanco Warehouse Management System (WMS).

• Develop and execute the long-term Enterprise Business Systems roadmap.
• Establish system governance, standards, and best practices across the organization.
• Evaluate emerging technologies that improve operational effectiveness and business performance.

ERP & Warehouse Systems

• Lead the ongoing optimization of Sage ERP and Scanco WMS.
• Own ERP configuration, integrations, enhancements, upgrades, and release management.
• Ensure inventory, manufacturing, purchasing, customer service, warehouse, and financial processes remain integrated across all enterprise systems.
• Oversee system security, user roles, permissions, and master data governance.

Business Process Improvement

• Identify opportunities to simplify, automate, and standardize business processes.
• Lead cross-functional continuous improvement initiatives.
• Reduce manual work through automation and improved system utilization.
• Develop standardized workflows across multiple departments and facilities.

Project Leadership

• Lead enterprise system implementations and major enhancement projects.
• Establish project governance, timelines, resource planning, budgets, and risk management.
• Coordinate internal resources, external vendors, and third-party consultants.
• Provide executive leadership with regular project status updates and strategic recommendations.

Data & Reporting

• Improve enterprise reporting capabilities across the organization.
• Ensure enterprise-wide data integrity, governance, and reporting accuracy.
• Partner with Finance and Operations to develop executive dashboards, KPIs, and business intelligence reporting.
• Support ongoing business intelligence and analytics initiatives.

Cross-Functional Partnership

• Partner closely with Finance, Supply Chain, Warehouse Operations, Operations, Customer Service, Quality, Human Resources, Engineering, and Information Technology.
• Translate operational requirements into scalable enterprise technology solutions.
• Drive collaboration between business units to improve operational efficiency and system effectiveness.

Organizational Leadership

• Build, mentor, and develop future Enterprise Business Systems resources.
• Develop training programs, documentation, and user adoption strategies.
• Establish standard operating procedures (SOPs), documentation standards, and support processes.
• Serve as the executive escalation point for enterprise business systems., * Improve enterprise-wide data accuracy.
• Increase warehouse and manufacturing system utilization.
• Standardize business processes across all facilities.
• Improve inventory accuracy and financial controls.
• Reduce manual transactions and duplicate work.
• Increase organizational visibility through executive dashboards and reporting.
• Support future acquisitions, facility expansions, and new business initiatives through scalable enterprise technology.

Key Competencies

• Enterprise Business Systems Leadership
• ERP Strategy & Governance
• Warehouse Management Systems (WMS)
• Digital Transformation
• Manufacturing Systems
• Business Process Optimization
• Project & Program Management
• Change Management
• Data Governance
• Business Intelligence & Reporting
• Cross-Functional Leadership
• Executive Communication
• Strategic Planning
• Continuous Improvement

Reporting Structure

Reports To

Vice President of Finance, Supply Chain & HR

Partners With

• President
• Executive Vice President
• Finance
• Supply Chain
• Operations
• Warehouse
• Customer Service
• Quality
• Human Resources
• Information Technology, * Drive the strategic direction of enterprise business systems across Alamance Foods.
• Improve enterprise-wide operational efficiency through technology and process optimization.
• Strengthen data integrity, reporting accuracy, and executive decision-making.
• Increase ERP and warehouse system adoption and utilization.
• Standardize business processes across multiple facilities.
• Lead successful enterprise technology implementations and digital transformation initiatives.
• Develop scalable systems capable of supporting future business growth, acquisitions, and operational expansion.

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, Engineering, Supply Chain, or a related discipline required.
• Master's degree preferred., * Extensive experience supporting Sage ERP within a manufacturing environment.
• Deep knowledge of Scanco Warehouse Management System (WMS).
• Experience leading enterprise software implementations and digital transformation initiatives.
• Experience managing enterprise business systems supporting manufacturing, supply chain, finance, and warehouse operations.
• Proven leadership experience managing cross-functional enterprise technology initiatives., * Strong understanding of ERP architecture and enterprise business systems.
• Deep knowledge of manufacturing costing, inventory management, warehouse operations, purchasing, and financial systems.
• Strong business process analysis and continuous improvement capabilities.
• Experience with enterprise integrations, reporting, and business intelligence.
• Excellent leadership, communication, presentation, and project management skills.
• Strong analytical, organizational, and strategic planning abilities.
• Ability to influence executive leadership and cross-functional stakeholders.
• Ability to balance strategic planning with hands-on execution.

Pulled from the full job description

• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Flexible spending account
• Life insurance
• Paid holidays, * Medical, Dental & Vision Benefits (eligible the 1st of the month following 60 days)
• Life Insurance
• Dependent Care Spending Account (DCSA)
• Paid Time Off (PTO): 12 days annually
• Paid Holidays
• Career Growth and Advancement Opportunities
• Professional Development and Mentorship
• Supportive and Collaborative Team Environment
• Employee-focused culture with long-term stability

Alamance Foods is recognized as a leading manufacturer of aerosol whipped cream, flavored drinks, freeze pops, and bottled water, offering beloved brands like Classic Cream, Fun Pops, Coffee Toppers, Whipt, and Groovy Glacier. We produce, pack, and ship private labels based on customer-specific needs. An innovative company with proven experience in creating exciting new products that redefine what is possible in the food and beverage manufacturing industry.