IT Project Manager - Salesforce Field Service

• Lead end-to-end delivery of medium-to-large IT projects from initiation through closure.
• Develop and maintain integrated project plans, schedules, and roadmaps across concurrent workstreams.
• Apply Agile, Waterfall, and hybrid methodologies as appropriate.
• Coordinate cross-functional IT and business teams to align on objectives, dependencies, and deliverables.
• Serve as the central point of contact translating business needs into actionable technical plans.
• Manage implementation vendors and system integrators including SOWs, deliverables, resources, and performance.
• Negotiate and monitor vendor contracts, manage milestones, and handle escalations.
• Own project budgets, forecasts, and variance reporting; manage POs, invoicing, and reconciliation.
• Lead Salesforce implementations with emphasis on Salesforce Field Service including scheduling, dispatch, work orders, and service appointments.
• Partner with Salesforce architects, admins, and developers on releases, integrations, data migration, and governance.
• Coordinate field service process design spanning dispatch, scheduling optimization, mobile enablement, and technician workflows.
• Deliver concise status reporting, dashboards, and executive readouts.
• Establish governance, change control, and RAID management; identify and mitigate risks and issues.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance., * 10+ years of IT project management delivering technology projects with cross-functional teams.

• 3+ years managing projects on Salesforce with demonstrable Salesforce Field Service delivery.
• Vendor and SI management including contracts and SOWs.
• Budget management with business cases, forecasting, and financial tracking.
• Strong command of Agile/Scrum, hybrid delivery, and SDLC.
• Proficiency with Jira, Confluence, MS Project, and Smartsheet.
• Exceptional communication, stakeholder management, and executive presentations.
• Risk management, negotiation, problem-solving, and organizational leadership.

Education Requirements:

• Bachelor's degree in Information Technology, Computer Science, Business, or related field, or equivalent experience.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.