PT Systems Admin

We are actively seeking a dynamic and diverse team member to join us in the role of PT Systems Administrator in Wixom, MI.

The Systems Administrator is responsible for the IT equipment and user services including personal computers (desktops, laptops), computer configuration and operations, network wiring to desktops, internal wireless systems, user network access, and email services. The Systems Administrator works closely with the IT Manager and the VP of Engineering and other management staff or service providers in carrying out IT support operations of the Station.

Essential Functions

• Installs and maintains internal network infrastructure including routers, switches, and firewalls.
• Maintains all software upgrades for network equipment ensuring all firmware are compliant to latest vulnerability standards.
• Installs, assembles, and configures computers, monitors, network infrastructure and peripherals such as printers, scanners, and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration.
• Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network, and peripheral equipment problems; makes repairs and corrections if required.
• Makes hardware and software acquisition recommendations including helping users assess computing needs and providing justification for new equipment and services.
• Assists in instructing station staff in the use of standard business and administrative software, such as word processing and spreadsheets; provides instruction or documentation where required.
• Assists with the planning, design, research, and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware, software and network technology and recommends modifications to administration as necessary.
• Assists engineering with Broadcast Network needs as required.
• Performs other duties of a similar nature or level.

• Ability to analyze problems, research alternative solutions, and implement prompt corrective actions.
• Proficient knowledge of computer hardware, software and peripherals such as servers, monitors, cables, network systems, printers, plotters, wireless routers, wireless networks and smart phone integration.
• Proficient knowledge of procedures for installing, configuring, upgrading, troubleshooting, and repairing applicable software, hardware and peripherals; and techniques for explaining technical concepts and procedures to non-technical users.
• Knowledge of current technology related to station applications, networks and telecommunications and the equipment and software required to maximize system support., * Two years of college-level courses in computer science, information technology or a related field, and three years of general computer installation, maintenance, and repair experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.
• Office 365 administration experience.
• Experience working in a Windows environment.
• Microsoft MCP Certification a plus.
• Powershell scripting a plus.
• WAN routing experience a plus.
• MAC experience a plus.
• Linux Experience a plus.

Physical Demands

Individual must be able to type and sit behind a desk for extended periods of time. Lifts 50lbs. lifting bending

Work Environment

Individual is exposed to a typical office setting with computer equipment. This role will require local travel to respond to IT needs and troubleshooting at our various metro-Detroit locations.

Detroit PBS is Michigan's largest and most-watched public television station serving Southeastern Michigan and serves the most diverse public television audience in the country. Detroit PBS is also the state's only community-licensed station, meaning it operates independent of any educational, government or other institution. Its funding comes from the community it serves. Each week more than two million people watch our five broadcast channels, and nearly 200,000 people listen to our radio station, 90.9 WRCJ for classical days and jazzy nights. In addition, Detroit PBS is building the next generation of public media with our rapidly growing digital presence, which has grown to reach more than half a million unique visitors through our website, YouTube channels, and social media platforms each month. Our core values: excellence, innovation, trust, diversity, engagement and financial sustainability are evident in everything we do. From the engaging content we provide to the way we work with viewers, supporters, board members and employees, to the local events we host, Detroit PBS connects with thousands of our fellow community members each year.