Microsoft Dynamics 365 Business Applications - Client-Facing Senior Technical Architect

Crowe is seeking a hands-on Senior Technical Architect specializing in Microsoft Dynamics 365 Business Applications.

This is a client-facing, individual-contributor role for an architect who remains close to the technology and is comfortable working directly within Dynamics 365, Power Platform, Azure, and the associated development and application lifecycle management toolsets.

The Senior Technical Architect will design solutions while also helping delivery teams implement them. The successful candidate will be expected to configure environments, develop prototypes, review code, troubleshoot technical issues, establish integration patterns, support DevOps pipelines, and validate those architectural decisions work in practice.

This position is well suited for a technically driven professional who is progressing toward broader architecture leadership while continuing to build and deliver solutions., * Design solutions across Dynamics 365 Finance and Operations, Dynamics 365 Customer Engagement, Dataverse, Power Platform, and Azure.

• Define application, integration, data, security, and environment architecture.
• Select appropriate integration patterns, including OData, REST APIs, Dataverse, dual-write, DMF, batch, and event-driven messaging.
• Design integrations using Azure Functions, Logic Apps, API Management, Service Bus, Event Grid, and related Azure services.
• Review X++, extensions, data entities, Power Platform components, APIs, and integration implementations.
• Build prototypes and proofs of concept to validate technical decisions.
• Troubleshoot application, integration, deployment, security, and performance issues.

Delivery Leadership

• Serve as the technical lead from discovery through implementation, go-live, and hypercare.
• Establish environments, source control, branching, deployment pipelines, solution layering, telemetry, and engineering standards.
• Translate architecture into actionable work for developers and consultants.
• Provide estimates and identify technical risks, dependencies, and assumptions.
• Conduct design, code, configuration, and deployment reviews.
• Partner with clients, functional architects, project managers, Microsoft, and delivery teams., * Define and enforce engineering standards for Dynamics 365 extensions, Power Platform solutions, Azure components, integrations, and automated deployments.
• Implement and improve application lifecycle management using Azure DevOps or GitHub, source control, automated pipelines, managed solutions, environment variables, connection references, and deployment validation.
• Promote automated testing, telemetry, logging, monitoring, and repeatable deployment practices.
• Establish extension and customization standards that minimize unsupported modifications and improve maintainability.
• Ensure solutions comply with security, data governance, environment management, and operational support requirements., * Design secure, governed data and integration foundations for Copilot and AI-enabled use cases.
• Evaluate and implement automation using Power Platform, Copilot Studio, and Azure services.
• Help clients adopt AI capabilities with appropriate security, compliance, monitoring, and human oversight., * Lead technical discovery sessions, architecture workshops, demonstrations, and technical deep dives.
• Contribute to proposals, statements of work, estimates, and delivery plans.
• Explain technical decisions and tradeoffs clearly to technical and business stakeholders.
• Create reusable reference architectures, accelerators, and implementation patterns. Mentor developers and consultants through technical reviews and coaching., This is not a purely strategic, governance, or people-management position. The Senior Technical Architect is expected to remain actively involved in technical delivery.

Depending on project needs, hands-on responsibilities may include:

• Building and validating prototypes.
• Reviewing or troubleshooting X++ and other implementation code.
• Configuring Dynamics 365, Dataverse, Power Platform, and Azure components.
• Designing and testing APIs and integration flows.
• Establishing development and deployment pipelines.
• Investigating production and performance issues.
• Reviewing security configurations and application roles.
• Supporting developers through implementation challenges.
• Participating directly in critical deployments and go-live activities.

Success in this role requires a builder mindset, strong technical curiosity, delivery ownership, and a commitment to continuous learning as the Microsoft Business Applications platform evolves.

• Typically 7-10 years of professional experience designing, developing, and delivering enterprise business applications on Microsoft technologies.
• At least four years of hands-on experience with Microsoft Dynamics 365 Finance and Operations, Dynamics AX, Dynamics 365 Customer Engagement, Dataverse, or related Dynamics 365 Business Applications.
• Experience delivering at least two full-cycle Dynamics 365 implementations in a technical lead, development lead, or solution architecture capacity.
• Recent hands-on implementation experience with Dynamics 365, Power Platform, Azure integration services, or related engineering toolsets.
• Demonstrated ability to work directly in project environments rather than operating exclusively in an advisory, governance, or management capacity.
• Strong knowledge of Dynamics 365 Finance and Operations extensibility, including X++, extensions, data entities, Data Management Framework, batch processing, security, environment management, and Lifecycle Services.
• Ability to review X++ implementations and provide detailed guidance on extensibility, performance, security, maintainability, and Microsoft-recommended development patterns.
• Hands-on experience with Power Platform, including model-driven applications, canvas applications, Power Automate, Dataverse, solution management, environment variables, connection references, and application lifecycle management.
• Experience implementing integrations using REST, OData, custom services, webhooks, events, files, ETL, Azure Functions, Logic Apps, API Management, Service Bus, Event Grid, Azure Data Factory, or Microsoft Fabric.
• Experience designing authentication and authorization using Microsoft Entra ID, managed identities, application registrations, OAuth, role-based access control, and least-privilege principles.
• Experience implementing source control, branching, build pipelines, release pipelines, automated deployment, code review, and testing practices.
• Ability to define and validate non-functional requirements for performance, reliability, resiliency, security, monitoring, and supportability.
• Strong technical troubleshooting skills across applications, integrations, data, environments, deployments, and cloud services.
• Strong written and verbal communication skills, including the ability to explain technical tradeoffs to clients and delivery teams.
• Bachelor's degree in computer science, engineering, information systems, or a related discipline, or equivalent professional experience., * Experience with Dynamics 365 Supply Chain Management, Finance, Commerce, Project Operations, Sales, Customer Service, Field Service, or Customer Insights.
• Experience with Dataverse integration, dual-write, virtual entities, business events, finance and operations apps integration, and cross-application security models.
• Experience in manufacturing, distribution, retail, financial services, healthcare, or professional services.
• Familiarity with Copilot Studio, AI Builder, generative AI orchestration, plug-ins, connectors, agents, and retrieval-augmented generation patterns.
• Experience with Microsoft Fabric, Azure Data Lake Storage, Power BI, Synapse-compatible architectures, and enterprise data integration.
• Experience creating reusable development frameworks, accelerators, reference implementations, or automated deployment utilities.
• Microsoft certifications such as:

• Dynamics 365 Finance and Operations Apps Solution Architect Expert, We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role's responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry., At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Throughout our more than 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. We continuously invest in innovative ideas, including AI-enabled insights and technology-powered solutions, to enhance our services. Join Crowe and help shape the future of our industry., We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $142,900.00 - $301,300.00 per year. Our Benefits: Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you! How You Can Grow: We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! More about Crowe: Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world. 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