It Support Technician
Role details
Job location
Tech stack
Job description
UTMB CMC is seeking a dedicated and self-motivated IT Support Contractor to provide on-site technical support and serve as an IT liaison within correctional medical clinics located in Dallas, Texas . This role is ideal for individuals who enjoy hands-on technical work across multiple locations and prefer a dynamic work environment over a traditional desk job. Veterans transitioning from military service are strongly encouraged to apply., Provide technical support for desktop computers, laptops, printers, scanners, and other hardware.
Troubleshoot and resolve local network and broadband connectivity issues.
Perform cable installations for network, telephone, and video systems.
Collaborate with vendors to implement and support new technologies within the facilities.
Maintain and deploy system images in accordance with departmental standards.
Assist staff with software and hardware functionality.
Monitor and report on desktop, server, and network performance to senior technicians and management.
Ensure compliance with internal controls and reporting structures.
Requirements
Remote desktop tools (e.g., VNC)
Microsoft Active Directory & Group Policy Objects
Windows Server administration
Networking technologies: T1, Fiber Optics, Ethernet switches, Cisco routers
Wireless access point configuration and support
Symantec Ghost for imaging and deployment
Software deployment and terminal emulation tools
Support for laser and desk jet printers, scanners
Experience with electronic time capture systems
Skills
Desktop, Technical support, Active directory, Support
Top Skills Details
Desktop,Technical support,Active directory, Comfortable working independently with minimal supervision.
Enjoys traveling between multiple sites and working in varied environments.
Strong troubleshooting and problem-solving skills.
Excellent communication and collaboration abilities.
Prior experience in IT support, especially in healthcare or correctional settings, is a plus.
Benefits & conditions
This is a Contract position based out of Galveston, TX.
Pay and Benefits
The pay range for this position is $23.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type