Workstation Support Analyst

SYSTEMTEC is seeking a Workstation Support Analyst for a on-site opportunity for candidates in Florence, SC. Candidate will provide onsite workstation and desktop support by troubleshooting hardware, software, and network-related issues in an enterprise environment. The candidate will assist end users, resolve technical incidents, support workstation deployments, and help maintain reliable desktop computing services., * Provide onsite technical support for desktop computers, laptops, peripherals, and end-user software.

• Troubleshoot hardware, software, operating system, and network connectivity issues, including VPN access.
• Support user accounts and basic administration within Active Directory environments.
• Install, configure, update, and maintain workstation hardware and software.
• Document troubleshooting activities, issue resolutions, and technical procedures while collaborating with internal IT teams.
• Deliver responsive customer support while ensuring timely resolution of technical incidents.

• Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies.
• Associate degree in Computer Science, Information Technology, or a related field, or two (2) years of equivalent professional experience.
• Minimum of two (2) years of technical operations or workstation support experience.
• Experience troubleshooting desktop hardware, software, and Windows operating systems.
• Working knowledge of Active Directory and domain-based environments.
• Basic understanding of networking concepts, including DNS, DHCP, VPN, IP addressing, and connectivity troubleshooting.
• Strong technical troubleshooting and problem-solving skills.
• Excellent customer service and communication skills with the ability to support non-technical users.
• Ability to document technical issues, resolutions, and support activities accurately.
• Must be able to work onsite full-time in Florence, South Carolina.

Preferred Skills/Experience of the Workstation Support Analyst:

• CompTIA A+ Certification.
• CompTIA Network+ Certification.
• Experience supporting enterprise desktop and workstation environments.
• Familiarity with workstation imaging, software deployments, and system updates.
• Experience using IT service management or ticketing systems.

4.44.4 out of 5 stars Florence, SC 29506 $27.17 an hour - Contract, Pulled from the full job description

• Health insurance
• 401(k) matching
• Dental insurance
• Life insurance
• Disability insurance, Full-Time Employment with SYSTEMTEC means competitive compensation, access to health, dental, disability, and life coverage, and 401(k) with match.

Please note: SYSTEMTEC is not set up to employ workers in the states of California, New York, and New Jersey.

Pay: $27.17 per hour