PC TECH SUPPORT

Unm Hospitals
Albuquerque, United States of America
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Experience level
Intermediate
Compensation
$ 71K

Job location

Albuquerque, United States of America

Tech stack

Client/Server Application Language (C/AL)
Computer Equipment
Information Technology

Job description

Provide PC workstation support to the computer user population. Assume responsibility for the installation and correction of hardware and software problems at the end-user level. Ensures adherence to Hospital and Departmental Policies and Procedures. No patient care assignment. Detailed responsibilities:

  • STANDARDIZATION - Participate in the Hospitals hardware and software standardization efforts as appropriate and assigned

  • INSTALLATION - Responsible for the installation and implementation of PC and Workstation systems as they pertain to PC's

  • ASSIST - Assist PC and Workstation users with hardware/software and network problems as they pertain to PC's

  • ASSIST - Responsible for assisting in the implementation of the client side of PC Client/Server applications

  • DOCUMENT - Prepare documentation for computer programs modified and developed

  • ASSEMBLE - Ability to completely disassemble and reassemble PC hardware with minimal assistance

  • ASSIST - Provide assistance to IT Analysts in finding suitable resolutions to hardware and software problems

  • MAINTENANCE - Assist in the care and maintenance of department facilities, equipment, and supplies

  • DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops, Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work. Working conditions: Essential:

  • Minor Hazard - physical risks, dirt, dust, fumes, noise

  • Tuberculosis testing is completed upon hire and additionally as required

Requirements

Education: Essential:

  • Vocational or Technical

Nonessential:

  • Bachelor's Degree

Education specialization: Essential:

  • Related - Post High School

Nonessential:

  • Related Discipline

Experience: Essential: Computer science, electronics or related field 2 years directly related experience

Nonessential: 3 years directly related experience

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