Classroom and Video Services Technician

Under the general direction of an appropriate administrator or the leadership of a senior level Information Technology (IT) Professional, the CVS Technician supports the mission of the department and the University by providing services and support in the Classroom and Video Services (CVS) team. Working with other technical staff to assure that our mission is administered and performed in a timely and professional manner to provide training and technical support to the faculty and staff of the campus community. The incumbent serves as a primary IT resource on all assigned topics and for multiple clients. Incumbents at this level work under the supervision of the manager to whom they report and possess the experience of being fully proficient in performing many of the work assignments defined for their position. The employee shall allocate priority and time to the duties mentioned below based upon direction from the manager to whom this employee reports. The manager will communicate these priorities and time allocation at least annually and when necessary., Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.

Basic knowledge of Extron control systems, LCD projection systems, DVD players, audio/video CODEC's, cameras, microphones, audio and video mixers and/or switchers, computers, laptops, monitors, sound systems, multi-point control units (MCU's) Familiarity with materials, methods, and techniques used in the completion of equipment service assignments Adept at using required tools, including computer systems, to accomplish tasks Ability and manual dexterity to physically install and configure equipment, connections, and parts Ability to: Provide technical support on various special projects, which may require some weekend work Analyze equipment problems and determine what repairs are needed Use a variety of test equipment and diagnostic software to ensure system operations A history of regular attendance and positive performance evaluations, An Associate of Arts degree in electronics, telecommunications, or industrial technology or equivalent education, training, and/or directly related experience. Equivalent to one year of journey-level or skilled experience in the installation, maintenance, repair, and operation of electrical, electronic and digital media equipment. Preferred Knowledge, Skills, or Abilities: Experience with Extron control system design and configuration. Experience with IP based videoconferencing. Knowledge of: The methods, materials, and tools used in the repair, maintenance, and installation of multimedia and videoconference systems. Mac and PC computers and software. Wiring configuration systems. Interpreting schematics and diagrams.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

California State University, Fresno is one of 22 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.