IT Services Manager

ZIMMYGIRLS
Virginia Beach, United States of America
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 140K

Job location

Virginia Beach, United States of America

Tech stack

Microsoft Excel
Data analysis
Computer Networks
Microsoft Visio
Procurement Software
DataOps
Peripherals
Information Technology

Job description

Manage and Support information technology, computer network systems in the regional offices Controlling and evaluating IT and electronic data operations Manage and Provide Helpdesk services on IT Implement, deploy and Support IT Facilities and Office relocations Managing IT Technicians & Helpdesk Staff IT technical Support for Daily Operations Vendor Negotiations for IT procurement Major areas of Responsibility: Manage the IT infrastructure and communication network of the regional offices Coordination with HQ PCTEAM, Network, INFRA and Security team for upkeeping of IT Infrastructure Support and Coordination of all the IT facilities and User end points Manage and lead office relocations in IT perspective Manage and control the IT assets and Lead as an IT facility Manager Project Management on effective IT projects that involves IT infra and communications Managing Service Tickets and ensuring SLA is complied with Managing IT Technician & Help-Desk Staff and a Hands-on IT technician Main Tasks:

  • Managing, Support, Coordinate and Control IT Infra-Structure, end points & I.T. Systems & Peripherals
  • Support IT facilities and manage all end Points, coordinate all services and provide on-time support to users.
  • Lead IT Facility manager to oversee and execute IT office relocations, migration projects and IT vendor sourcing , negotiations and contracting
  • Manage technical support, desk technical services, help desk services via service Tickets and act as a hands-on technician by providing fully-fledged technical services to users around the region with effective SLA compliance
  • Project Management on IT projects that involve IT infra and communications and act as a hands-on technician Function: Countries & Business Development, COMPANY OVERVIEW Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 s…
  • 1 month ago, Job Description Infosys is seeking an Associate Client Partner for the Healthcare vertical. This role will lead all client interfaces within the assigned account scope and, in pa…
  • 9 days ago

Requirements

  • BS in Computer Science, MIS or similar field

  • 5-7 years' Experience for managing Infra-Structure & I.T. Systems

  • Hands-On technician experience to support IT services

  • Proficient in EXCEL on data analysis and Microsoft Visio

  • Knowledge of Network, communication, IT facility (Video conferencing) and Other IT facilities

  • Leadership, Planning and Organizing Skills

  • Service-Minded and effective helped desk service management skills

  • Identify problematic areas and implement strategic solutions on time

  • Team Management and Mentorship Skills

  • Fluent speaking in English & Good command of Communications

Benefits & conditions

  • $110,000-140,000 per year, + $100,000-187,000 per year

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