Infrastructure Planning Mgr, Global Network Deployment (GND)

Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. We are currently expanding our infrastructure management team within Amazon Web Services and are looking for a proven technology manager with experience in people management, robust technical understanding and the drive and vision to take AWS Data Center Operations to the next level.

The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability.

The mission of the team is to deliver network capacity on time with zero rework. The GND Planning Manager will manage the implementation and delivery of inbound capacity and equipment. This manager will be responsible for a growing a team and will oversee their development and growth. The successful candidate will have experience managing and mentoring people, tracking budgets, providing strategic direction and proposing technical solutions. This manager will ultimately be responsible for installing and delivering our network equipment and related infrastructures, as well as responsible for driving low voltage structured cabling across the Amazon data center platform.

Key job responsibilities

• Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation.

• Manage inbound capacity from receiving through deployment stages.

• Manage the installation network and cabling infrastructure in a data center environment.

• Guide, train and educate staff on the best practices related to all service owner issues.

• Manage tasks and deliverables across small to large-size projects.

• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs.

• Provide weekly report to the data center manager.

• Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs.

• Recruit and train data technicians to ensure appropriate staffing levels.

• Host daily/weekly staff meetings.

• Drive compliance to Amazon performance management requirements.

Bachelor's degree or above in Computer Science, Engineering, or related fields

• 3+ years of people management experience
• 3+ years of program or project management experience
• Experience in data analysis using tools such as Excel, Pivot Tables, SQL, Tableau, or equivalent, 1+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience

About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional., The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, PA, Malvern - 145,400.00 - 254,500.00 USD annually USA, VA, Herndon - 145,400.00 - 254,500.00 USD annually USA, WA, Seattle - 145,400.00 - 254,500.00 USD annually