Full Stack Development

One of our clients in the Birmingham market is searching for a new Service Desk Technician to join their team. Additional info is listed below., The Service Desk analyst position is responsible for providing the frontline, single point of contact for business partners requiring assistance from the Organization for issue resolution and service request fulfillment, and new events that come into the Service Desk (24x7). The support analyst must combine World Class customer service and is also a technical expert that uses those skills to ensure that Organization's business partners needs are handled on the initial contact, as often as possible., Operations Management ServiceNow Multitasking Phone Support Microsoft 365 Issue Tracking Customer Service Active Directory Operating Systems Business Software Technical Support Help Desk Support Business Valuation Microsoft Windows 10 IT Service Management Full Stack Development Call Center Experience Azure Active Directory Artificial Intelligence Business Transformation Remote Technical Support Virtual Private Networks (VPN) Troubleshooting (Problem Solving) Microsoft Intune (Mobile Device Management Software) +0

Help desk support, Support, Microsoft office, Service desk, Windows 10, Desktop, Technical support, Windows, Help desk, Customer service, Ticketing system

Top Skills Details

Help desk support,Support,Microsoft office,Service desk,Windows 10,Desktop,Technical support

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company., We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.