Retail Systems Engineer III - location Aiken, SC

Ensure successful operation and implementation of retail store hardware and software, especially POS. Support operation of cash office; take care of business needs and issues. Travel is 90% - Must be located in Augusta - Aiken area and will provide store support for this area. Responsibilities

• Install hardware and software as necessary. Providing support and troubleshooting as required.
• Provide training to store teams on new procedures when necessary.
• Ensures the smooth opening of all new Alex Lee retail stores regarding point of sale, front office operation, fuel centers, payment devices, specialty areas, eCommerce, Catalina and self-checkout.
• Continually improves the overall quality and performance of front-end systems.
• Documents systems to ensure effective use and efficient ongoing maintenance.
• Proactive, positive approach to problem-solving.
• Coordinates and assists with remodels, de-installs and special projects.
• Assist the infrastructure team as field support for networking related hardware and troubleshooting.
• Responsible for on-call duties to provide application / hardware support during off hours as scheduled by supervisor. Serves as backup for other on-call team members.
• Work with third party break fix providers to help restore systems when necessary., Overview: Savannah River Mission Completion (SRMC) is seeking Engineers, at all levels to be based in our Aiken, SC location on the Savannah River Site. Experience Levels Avail…

• 1 month ago

Bachelor's degree in computer science, mathematics or business is required or equivalent knowledge and skill from work experience. 2+ years of technology related experience. 2+ years of grocery retail support. Should possess working knowledge of retail automation applications and POS systems.

• May be required to work long hours during install projects which may also require multiple nights away from home.

• Must be able to juggle multiple tasks and work in situations where being bombarded from all directions.

• Troubleshooting and problem-solving skills.

• Able to make decisions.

• Able to work without supervision.

• Basic understanding of IBM 4690 / Toshiba TCxSky OS. PREFERRED SKILLS

• Excellent organizational and communication skills,

• Desire to learn innovative/new technologies and keep abreast of trends.

• Desire to work on complex problems.

• Collaborative - works jointly with highly skilled members of the organization on different projects.

• Some knowledge of Python or running scripts.

• Basic understanding of Windows OS and setup.

• Understanding of basic network concepts and principles.