Junior Integration Support Engineer

WatchPoint supports a broad range of cutting-edge integration technologies, with a strong focus on Hybrid Integration Platform (HIP) solutions. Our expertise includes industry-leading tools such as:

• Microsoft Integration Services (BizTalk, Azure Integration Services)
• Software AG webMethods
• IBM App Connect/API Connect
• Google Apigee
• ActiveMQ
• …

We handle incident resolution, change requests, system monitoring, troubleshooting, and performance optimization, ensuring that integration platforms remain secure, scalable, and high-performing. Using automation, proactive monitoring, and best practices, we help businesses maintain seamless and efficient integrations., * Assist with incident resolution, change implementation, and customer communication, learning the ropes from experienced engineers.

• Join our on-call rotation (one week per month) as part of the 24/7 standby team once you've completed your onboarding and feel ready - full training and support provided.
• Contribute your fresh perspective to service process improvements, automation, and innovative solutions that enhance WatchPoint's services.
• Learn to work within our Service Level Agreements (SLAs) to help maintain high-quality support and customer satisfaction.
• Learn to maintain and support Hybrid Integration Platforms (HIP) at our customers, with hands-on coaching from your team.

We're looking for a motivated recent graduate or school leaver with:

• Fluency in Dutch, with a good operational knowledge of English.
• Basic programming knowledge (Java, .NET, or similar) gained through your studies or personal projects, with an interest in back-end development.
• An interest in networking and security (DNS, firewalls, HTTP, SSL/TLS, etc.) and DevOps principles (CI/CD, testing) - coursework or personal projects count.
• Curiosity about Enterprise Integration Patterns - we'll teach you the rest.
• Willingness to quickly get up to speed with collaboration tools such as Atlassian, GitLab, etc.
• Strong communication skills, especially in direct customer interactions.
• A passion for teamwork and fostering a strong expert community.
• EU citizenship.
• Willingness to work onsite with the customer 2 days per week.

• A thriving community: WatchPoint, part of the CBX community, with 170+ colleagues providing local support across the Benelux region.
• An innovative ecosystem: Experience the agility of a small company combined with the resources, network, and expertise of the Cronos Group (10.000+ IT professionals).
• A competitive remuneration package: A tailored compensation package based on your country of residence.
• Continuous growth opportunities: A structured onboarding program and a dedicated mentor to guide your first months, plus virtual training, seminars, team events, and self-study programs to fast-track your development.
• Engaging social events: Stay connected with colleagues through regular team gatherings and social activities.

In the ever-fascinating world of technology, integration unlocks limitless possibilities. At WatchPoint, we provide companies first-class integration solutions to empower their digital foundations and fuel business growth. Are you a recent graduate or school leaver eager to launch your career in tech? Now you have the opportunity to kick-start your career in this fascinating world of integration by joining us as a Junior Integration Support Engineer. No prior professional experience required - we'll teach you everything you need to know., Meet WatchPoint, an established leader in the integration market and part of CBX, the largest integration community in Belgium. We provide a Managed Service for integration platforms, specializing in Hybrid Integration Platform (HIP) solutions. Our 24/7 support services cover the full lifecycle, from development to product maintenance. Our team works remotely from home, or from one of our remote co-working spaces, supporting customers across the Benelux region. At CBX, you'll part of a community of integration experts, ready to challenge, inspire and support you.