Greeting and Administrative Agent

• Welcome guests with professionalism and warmth
• Follow up on client satisfaction and ensure a positive experience
• Troubleshoot issues and find effective solutions quickly
• Coordinate with service providers for maintenance and repairs
• Handle phone and email correspondence promptly and courteously
• Prepare and update documents, reports, and other written materials
• Maintain and update the back-office booking system

Do you thrive in a dynamic, customer-focused environment? Are you a natural communicator who enjoys problem-solving and making people feel welcome? We're looking for a Greeting and Administrative Agent to join our team and be the friendly, efficient face of our organization., * Perfectly fluent in both spoken and written English and French

(English native speaker preferred)

• Strong computer literacy - proficient in the Microsoft Office Suite
• At least 3 years of customer service experience
• Friendly, approachable, and calm under pressure
• Quick thinker and adaptable - able to move fast and multitask effectively
• Works well in a team, but also independently with minimal supervision
• Flexible schedule, with availability at least two weekends per month