Network Engineer

Provide triage, analysis, & resolution of network incidents End-to-end incident management, bringing in additional skilled resources as required Engage or defer to other technical teams as required in resolution of incidents Act as major incident manager (MIM) when incident impact warrants it Provide timely updates to stakeholders or incident manager during incidents Hands on troubleshooting & configuration of networking equipment including Cisco, Meraki, & others as required Participate in global on-call rotation, including some weekend requirements Leverage network management systems (NMS) to understand issues & pinpoint where the problem likely is & the impact it is causing Collect packet captures as necessary; perform initial diagnosis of output were possible Interface with local contacts & service providers as needed to resolve site connectivity, hardware, service issues; hold providers accountable to SLAs Proactively identify, engage, & act on situations where "things could be better" Continually evaluate network capacity & performance; make recommendations for design changes as appropriate Assist with on-going maintenance of CMDB information & updates of internal Knowledge Base Fulfilment of DNS/DHCP requests such as A or CNAME record requests, new DHCP scope requests, or updating MX records Implementation of changes as defined & requested by design & planning team

Network Engineer Required: - 3+ years' hands on troubleshooting & configuration experience in supporting large multi-national corporate networks utilizing a diverse set of technologies & vendors. 3+ years working directly in Cisco IOS & the Meraki dashboard. 3+ years troubleshooting & configuring WLAN technologies; Cisco & Meraki. Experience working with Cisco NSO, SAE, UCS, ISE, & DUO is desired. Experience with VMware. Demonstrated ability to use IOS & Meraki dashboard in the troubleshooting & configuration of the network. Cisco Certified Network Associate (CCNA) or comparable certification required or demonstrable work experience & skill. Comfortable collecting packet captures. Firm understanding & application of network protocols & functions including BGP, OSPF, EIGRP, NAT, DNS, DHCP, SDWAN, IPAM, SDN, ACL, Spanning Tree, VLAN, OSI Model, NetFlow, TACACs. Ability to convey complex technical topics into layman terms while under time constraints. Ability to leverage NMS tools (such as Nagios, SevOne, LiveNX, SolarWinds, NetScout, ServiceNow, Meraki Dashboard, etc.) to diagnose & triage issues or requests. Familiarity with the use & limitations of syslogs, SNMP traps, device polling, NetFlow, & other management functions. Understanding of ITIL & its principles such as event, incident, problem, & change management. Organizational skills to manage multiple priorities at one time while meeting deadlines. Experience participating in network implementation & refresh projects. Experience working with customers remotely & over the phone to assist with network troubleshooting

Network Engineer will be the responsible for the operational my client's network while getting hands on with technical issues. You will be the first line receiving operational & technical issues related to the network & will drive resolution through completion. The scope of this will vary day to day & will you be expected to troubleshoot issues, will engage with service providers when their service is impacting work with stakeholders or site contacts, coordinate with design & planning team for changes, & other related network tasks.

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.