Systems Lead
Role details
Job location
Tech stack
Job description
- Act as the business systems owner for Demantra and related tools supporting Budget and Investment processes, ensuring readiness, stability, and continuous improvement.
- Lead operational workflows across Sales Operations to drive efficiency, data consistency, and alignment between business needs and system capabilities.
- Serve as the bridge between Business and IT, translating functional requirements into system solutions and overseeing their successful delivery.
- Provide support, training, and guidance to ensure optimal adoption and performance of all key business systems (Demantra, Oracle, Salesforce.com).
- Proactively identify, propose, and implement system enhancements that improve data quality, automation, and process effectiveness., * Take business ownership of the Demantra platform, acting as the subject matter expert and primary point of contact for technical support across Imaging Technology Consumer Group.
- Ensure Demantra and its associated processes remain operational, fit for purpose and fully prepared to support critical Budget and Investment planning activities.
- Provide expert consultancy, technical support and training to stakeholders, driving adoption and maximising the value of the Demantra platform across the business.
- Manage system enhancements and continuous improvement initiatives, coordinating Service Requests and Change Requests to ensure effective delivery of updates and new functionality.
- Work closely with Business Intelligence, IT and third-party service providers to resolve system issues, manage support requests and ensure seamless integration with connected systems, including OBIEE and R12.
- Lead and support key business transformation projects, including initiatives such as the Demantra re-launch and R12 transition, ensuring successful implementation and business readiness.
- Manage and optimise operational workflows, identifying opportunities to improve processes, increase efficiency and enhance the overall effectiveness of business operations.
- Partner with stakeholders across Sales, Finance and Operations to ensure business requirements are accurately translated into system capabilities and deliver practical solutions to support commercial objectives.
- Oversee accruals, payment plans and claims approval processes for key European partner channels, including Amazon, MSH and PE Sales, ensuring accuracy and effective governance.
- Define, document and deliver short- and long-term operational objectives, implementing appropriate processes, tools and best practices to support business performance.
- Support the Sales Operations Senior Manager in planning, coordinating and improving operational activities, contributing to the delivery of departmental objectives and continuous improvement initiatives.
- Build strong relationships across the business, championing the effective use of Demantra and fostering collaboration to deliver efficient, scalable and future-ready business processes.
Requirements
We are looking for a Systems Lead with knowledge of Oracle, SFDC and Project Management certification, * Strong experience with complex data architecture and cross-system integrations.
- Proven expertise in Oracle Database and understanding of relational data models.
- Solid understanding of Salesforce.com and its integration with back-end systems.
- Experience leading system or process improvement projects across multiple stakeholders.
- Project Management certification (PRINCE2, Agile, or equivalent).
- Strong analytical and problem-solving skills; able to translate data and technical insights into business impact.
- Financial and commercial acumen to interpret sales and investment data.
Desired:
- Experience with Oracle Demantra or similar planning/forecasting systems.
- Exposure to retail, distribution, or FMCG environments.
Working knowledge of reporting tools (e.g., OBIEE, Power BI) or data visualization platforms. Canon Core Behaviours
- Drive for results
- Focus on the Customer
- Take ownership and accountability
- Act as a team player
- Shows courage and conviction
- People orientated
- Caring for self and others
Benefits & conditions
Pulled from the full job description
- Employee discount
- Shuttle service provided
- Free parking
- Company pension
- Transport links
- Flexible schedule
- On-site parking, At Canon, we've been inspiring people to capture and share their world for over 85 years. As a global leader in imaging and innovation, we're driven by bold ideas, collaboration, and a commitment to making a positive impact.
With a strong presence across EMEA for over 60 years, our regional HQs in London and Amstelveen support operations in 120+ markets. We're proud of our diverse, inclusive culture and our philosophy of Kyosei - living and working together for the common good.
Why Join Us?
- Be part of a diverse, energetic team, joining 50+ nationalities at our EMEA HQ
- Enjoy hybrid working (3 days in office, 2 from home)
- Benefit from flexible hours, professional development, and a wide range of perks
- Minimum of 25 days of personal holiday per year with up to 5 days of available holiday purchase
- Access a competitive salary, wide-ranging benefits, a generous pension scheme and up to 38% discount on Canon products
- Be part of a company that values sustainability, inclusion, and your personal growth
- Great transport links- Elizabeth Line and Stockley Park low-cost Shuttle Bus and free parking on site
If you're visionary, innovative, and ready to make an impact - we'd love to hear from you.
With Canon, you'll get the support and encouragement you need to grow from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.
Canon also has a strong commitment to sustainability, encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution., (61,908 - £74,588 dependant on experience) plus 10% bonus and excellent benefits