AVP Site Reliability Engineer - SRE/Infrastructure/Python/Powershell/AWS/Observability/ITIL - PERM

AVP Site Reliability Engineer - SRE/Infrastructure/Python/Powershell/AWS/Observability/ITIL - PERM - Financial Services

Job Purpose: The role is primarily responsible for developing SRE methodologies and ensuring they are applied to the Cloud hosted environment. In addition, the role will act as a central point of expertise for SRE automation across the Platform Operations team.

Essential Job Functions:

• Responsible for driving the implementation of SRE methodologies, collaborating closely with other infrastructure teams to optimize infrastructure and deployment processes, focusing on automation and operational excellence.
• Drives continuous improvement in system observability, alerting, and capacity planning through the definition and implementation of SLA, SLOs & SLIs
• Define and enhance frameworks for Toil identification, analysis & remediation to identify opportunities to eliminate or automate remediation of recurring tasks and issues
• Develops secure high-quality production code, and reviews and debugs code written by others.
• Build out and enhance GitOps capabilities for use in the Cloud hosted environments using tools such as Terraform and Ansible Automation Platform
• Provide on-call support and escalation for Cloud & Automation related issues ensuring that Production stability is the primary requirement.
• Ensure risks and stability issues in the cloud hosted environment are understood and addressed where possible through SRE best practices as part of any incident postmortems.

Minimum Job-Related Experience Required:

• Must have strong technical operational support experience within an infrastructure services team performing on-call duties such as handling tickets, owning incidents & investigating their root cause
• Minimum of 2 years experience applying SRE methodologies within a support team and an understanding of Service Level metrics associated with this.
• Strong knowledge of at least 1 Scripting language, preferably either Python or Ansible. PowerShell would also be a positive
• Experience with supporting and building multi environment, multi region platforms with cloud providers such as AWS/GCP and managing them through Infrastructure as Code and GitOps methodologies
• Experience of Observability/APM tools (eg Grafana/Datadog/Dynatrace).

Permanent Role based in Canary Wharf - Hybrid Working

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• Must have strong technical operational support experience within an infrastructure services team performing on-call duties such as handling tickets, owning incidents & investigating their root cause
• Minimum of 2 years experience applying SRE methodologies within a support team and an understanding of Service Level metrics associated with this.
• Strong knowledge of at least 1 Scripting language, preferably either Python or Ansible. PowerShell would also be a positive
• Experience with supporting and building multi environment, multi region platforms with cloud providers such as AWS/GCP and managing them through Infrastructure as Code and GitOps methodologies
• Experience of Observability/APM tools (eg Grafana/Datadog/Dynatrace).