Critical Facility Engineer (Data Center)

• Operate, monitor, and support critical facility systems including UPS systems, generators, switchgear, PDUs, ATS/STS equipment, HVAC systems, chillers, CRAH/CRAC units, pumps, cooling towers, fire detection, fire suppression, and building automation systems
• Visual inspections and readings of equipment and systems to ensure reliable data center operations
• Respond to alarms on critical systems throughout the facility and trouble shoot and take necessary actions to maintain critical Data Center systems
• Contact appropriate vendor and/or contractors to respond
• Perform testing on equipment and systems and complete tasks as part of a preventive maintenance schedule
• Assist with troubleshooting electrical, mechanical, and environmental issues that may impact data center uptime or customer service availability
• Clean all critical equipment as needed or as part of preventive maintenance and support maintenance tasks performed by vendors
• Your shift follows a two-week rotating schedule with a 12-hour shift from 6:00 AM to 6:00 PM EST and you must be open to cover for other technicians who are on PTO when needed, * This role is on-site position. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences helps you with your overall onboarding experience and lead to stronger productivity.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
• This role requires use of a computer and audio equipment.

Important info about this role:

• Must be able to lift 50 pounds and climb ladders while working at heights of 6 to 12 feet and stand on your feet for the majority of your shift
• Must be willing to work flexible hours, including nights, weekends, and holidays, as needed to support 24/7 data center operations
• All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Your primary responsibility is to assist in maintaining continuous up-time of the Data Center. This is accomplished by monitoring critical Data Center support systems and responding to alarms caused by faults and failures. The ideal candidate has a strong operational mindset, understands the importance of uptime, and is comfortable working in a fast-paced environment where safety, documentation, and attention to detail are essential., * 4+ years of experience in one of the following: electrical and/or mechanical, large generator systems, UPS systems operation, power distribution, mechanical plant operations

• 2+ years of hands-on data center experience in critical facilities operations, maintenance, or a closely related mission-critical environment
• Ability to utilize Microsoft Office Software including Microsoft Word, Excel, Power Point, and Teams
• High school diploma or equivalent required; technical school, trade certification, military technical training, or related coursework preferred

Experience that would be great to have:

• Familiarity with building management systems, electrical power monitoring systems, CMMS platforms, and service ticketing systems
• Knowledge of UPS systems, generators, switchgear, chillers, CRAH/CRAC units, cooling towers, fire alarm systems, and fire suppression systems
• Experience working with vendors, reviewing service reports, escorting contractors, and supporting maintenance or repair activities
• Understanding of industry safety standards and best practices, including OSHA, NFPA 70E, and lockout/tagout procedures
• Technical certifications related to electrical, HVAC, mechanical systems, data center operations, or critical facilities maintenance

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.