Technical Solution Analyst

As a Technical Solutions Analyst, you will work directly with utilities and energy innovators to modernize the grid. This customer-facing role connects business needs to the product roadmap and engineering delivery. You will lead discovery, design solutions, support integrations, and guide customers through implementation so they reach value quickly., * Understand each customer's workflows, KPIs, and constraints.

• Translate business needs into clear, testable requirements, distinguishing between regulatory requirements, must-haves, and nice-to-haves.
• Develop a detailed knowledge of our product to map requirements to existing features, upcoming roadmap items, and needed customizations.
• Define how our platform and customer systems exchange data, mapping fields, identifying transformations, and validating data.
• Guide the configuration of products and ensure customer IT environments are ready.
• Partner with Project Managers to plan and run User Acceptance Testing (UAT), track issues, and support defect triage.
• Create clear source-to-target data mappings, confirm data ownership and quality rules, and review historical data to reduce risk.
• Contribute to Statements of Work and act as the technical liaison during sales and early project phases.
• Support or deliver product demos and training.

Experience: 3-6+ years in a customer-facing solutions role such as Solutions/Business Analyst, Solutions Engineer, or Implementation Consultant.

Technical Skills:

• Foundational understanding of the U.S. transmission interconnection ecosystem.
• Strong skills in requirements gathering, process modeling (BPMN/UML or similar), gap analysis, and acceptance criteria.
• Experience with systems integration concepts including REST APIs, JSON/CSV, authentication, data mapping, and basic ETL.
• Proficiency in SQL for data validation and test queries.
• Experience with project execution tools like Jira/Confluence.
• Familiarity with implementation methodologies such as Scrum, SAFe, or Waterfall.

Preferred Qualifications

• Experience in a startup, scaling SaaS company, or a similarly dynamic environment.
• Knowledge of GIS, data pipelines, or iPaaS tools.
• Security and compliance awareness (PII, audit trails, RBAC).
• Comfort with visualization tools like Figma, Lucid, or Draw.io.
• Light scripting ability (Python) for data checks or transformations.
• Experience with BI tools such as Tableau.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at