IT Director

• Designs, deploys, maintains, and administers organization-wide IT infrastructure including, but not limited to, Cloud based operations, LAN/WAN operations, and organization-wide software.
• Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
• Develops and implements strategies as they relate to the organization's cybersecurity to ensure industry compliance, including the facilitation of IT security audits or investigations.
• Coordinates, researches, designs, and deploys multisite enterprise resource planning (ERP) system.
• Oversees e-commerce operations to ensure 24/7 availability and to ensure sites are properly configured for B2B and B2C customers.
• Guides the integration of acquired business' IT processes into the organization's system.
• Keep current with trends and issues in the IT industry and advise, counsel, and educate executives and management on their competitive or financial impact
• Establish and monitor key performance indicators (KPIs) to measure the effectiveness and efficiency of third-party services on a regular basis.
• Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
• Develops and maintains relationships with external IT vendors and service providers, including the negotiation and administration of vendor and consultant contracts and service agreements.
• Develop and manage the IT budget, ensuring cost-effective solutions and efficient use of resources.
• Provides resources and/or conducts user training relative to the operation and use of the organization's IT systems.
• Oversee the day-to-day operations of the IT department, ensuring high levels of system performance and reliability.
• Develop knowledge and understanding of Cybersecurity Maturity Model Certification and implement as necessary.
• Manage projects using traditional and Agile methods, including Scrum, Kanban, and waterfall.
• Other duties as assigned., Directly manages and supports the activities of the IT team.

Hires, trains, motivates, and manages team.

Schedules, organizes, and assigns projects to members of team.

Conducts performance evaluations that are timely and constructive.

Manages discipline and termination of assigned staff in accordance with organization policy.

B.S. in information technology, information systems, computer science or equivalent required.

Minimum 12 years' experience working in IT operations.

Minimum 5 years' management experience., * Sound understanding of computer systems, networks, security, telecommunications, databases, and storage systems.

• Excellent analytical and problem-solving skills, including attention to detail.
• Strong leadership and project management skills
• Excellent written and verbal communication skills.
• Excellent interpersonal skills.
• Ability to work under stressful conditions, multi-task, and effectively manage and prioritize tasks and projects.
• Ability to understand how parts interact with the whole and integrate with future plans.
• A wide degree of creativity and latitude is expected.