ServiceNow Certified System Administrator
Role details
Job location
Tech stack
Job description
Planning Dashboard Operations Leadership Management Governance ServiceNow User Story Scalability Data Quality Communication Test Planning Risk Analysis Prioritization Reconciliation Data Migration Risk Management Problem Solving Data Governance Data Management Sprint Planning Business Process Computer Science Operational Risk Quality Auditing Agile Methodology Internal Auditing Business Analysis Defect Management Release Management Acceptance Testing Business Valuation Financial Services Workflow Management Process Improvement Business Continuity Compliance Auditing Workflow Automation Technology Solutions Business Requirements Compliance Management Workshop Facilitation Information Technology Full Stack Development Stakeholder Engagement Process Transformation Artificial Intelligence Business Transformation Business Risk Management Scrum (Software Development) Business Continuity Planning User Acceptance Testing (UAT) Continuous Improvement Process Enterprise Application Software Enterprise Risk Management (ERM) JavaScript (Programming Language) Application Programming Interface (API) Governance Risk Management And Compliance Business Continuity Management Operations ServiceNow Certified Application Developer ServiceNow Certified System Administrator (CSA) Advanced Cardiovascular Life Support (ACLS) Certification, Department: Governance, Risk, & Compliance (GRC) / Integrated Risk Management Position Summary: We are seeking a highly skilled ServiceNow Administrator to support and enhance our enterprise Integrated Risk Management (IRM) and Business Continuity Management (BCM) capabilities within the ServiceNow platform. This individual will serve as a key member of the GRC Strategy team, partnering with risk, compliance, audit, business continuity, and technology stakeholders to design, configure, administer, and improve ServiceNow-based risk management solutions. This role requires a strong blend of technical platform expertise, ServiceNow development skills, and stakeholder engagement capabilities. The ideal candidate will be comfortable configuring and developing ServiceNow IRM solutions while also translating business requirements into scalable platform functionality that supports enterprise risk management objectives. Key Responsibilities: ServiceNow Platform Administration & Development * Administer, configure, and enhance the ServiceNow platform with a focus on Integrated Risk Management (IRM) and Business Continuity Management (BCM). * Develop and configure ServiceNow modules, forms, workflows, dashboards, reports, and integrations. * Build and maintain business rules, Flow Designer workflows, UI policies, client scripts, and other platform components. * Monitor platform performance, user access, licenses, and overall system health. * Support platform upgrades, releases, testing activities, and production deployments. Integrated Risk Management Support * Configure and support risk management processes including: o Risk Assessments o Risk Registers o Control Management o Issues and Remediation Tracking o Policy & Compliance Management o Business Continuity Management * Support ongoing implementation and expansion of ServiceNow IRM capabilities across the organization. * Maintain relationships between risks, controls, business processes, regulatory requirements, and remediation activities. Business Analysis & Stakeholder Engagement * Partner directly with business stakeholders to gather requirements and translate them into ServiceNow solutions. * Facilitate workshops and discussions with risk, compliance, audit, and operational teams. * Recommend process improvements and technology solutions to increase efficiency and improve risk management capabilities. * Serve as a trusted advisor to stakeholders regarding platform functionality and best practices. Testing & Release Management * Develop and execute test plans, test scripts, and user acceptance testing (UAT) activities. * Coordinate defect resolution and validation activities during implementations and platform enhancements. * Support release planning and deployment activities. Data Governance & Platform Support * Help maintain data quality and governance standards within ServiceNow and related GRC systems. * Support data migration, reconciliation, and ongoing, What the team is responsible for: - Enterprise Governance, Risk, and Compliance (GRC) strategy - Integrated Risk Management (IRM) - Risk and control data governance - Business continuity management - ServiceNow IRM platform administration - Legacy GRC platform management and data migration/integration - Risk management process transformation, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Senior Project Engineer Westinghouse Electric
Rock Hill, SC*On-Site
Planning Teamwork Scheduling Management Innovation Coordinating System Safety Accountability Customer Service Project Planning Project Management Industry Standards Project Engineering Medical Prescription Project Manufacturing Technical Requirements Change Control Process Employee Assistance Programs +0
Requirements
management of risk and control information. * Assist with integration efforts involving legacy GRC platforms and other enterprise systems. * Ensure platform configurations align with enterprise governance and security standards. Agile Delivery & Backlog Management * Support backlog management activities, including requirements documentation, user stories, prioritization, and sprint planning. * Collaborate with business and technical teams to deliver platform enhancements and new functionality. * Track enhancement requests and provide recommendations for continuous improvement. Required Qualifications: * Bachelor's degree in Information Technology, Computer Science, Business, Risk Management, or related field. * 3+ years of ServiceNow Administration experience. * 2+ years of hands-on ServiceNow development experience. * Experience supporting ServiceNow IRM/GRC solutions. * Strong understanding of workflow configuration, platform customization, and ServiceNow administration. * Experience creating and executing test scripts and supporting User Acceptance Testing (UAT). * Ability to work directly with business stakeholders and translate requirements into technical solutions. * Strong communication, analytical, and problem-solving skills. Preferred Qualifications: * ServiceNow Certified System Administrator (CSA). * ServiceNow Certified Application Developer (CAD). * ServiceNow IRM, GRC, or Risk Management implementation experience. * Experience supporting Business Continuity Management programs. * Experience in banking, financial services, insurance, or other highly regulated industries. * Familiarity with Agile/Scrum methodologies. * Knowledge of risk management, compliance, internal audit, or operational risk frameworks. Technical Skills: ServiceNow * IRM / GRC * Risk Management * Business Continuity Management * Flow Designer * Business Rules * Client Scripts * UI Policies * ACLs and Security * Reporting & Dashboards * Platform Administration Technical Tools & Concepts * JavaScript * APIs and Integrations * Data Imports and Data Management * Workflow Automation * User and License Administration * Data Governance and Data Quality Management What Success Looks Like: * Successfully supports and enhances ServiceNow IRM and BCM capabilities. * Delivers scalable workflow and process improvements that enable enterprise risk management objectives. * Partners effectively with business stakeholders to drive adoption and platform value. * Maintains high-quality risk and control data across the environment. * Helps advance the organization's integrated risk management transformation initiatives.
Skills
Servicenow, Risk management, integrated risk management, business continuity
Top Skills Details
Servicenow,Risk management,integrated risk management,business continuity, Google Project Management Senior Process Engineer Actalent
Huntersville, NC*Remote
Tooling Teamwork Visionary Operations Leadership Innovation 3D Modeling Communication Investigation Team Oriented Risk Analysis Accountability Pharmaceuticals FDA Regulations Problem Solving Medical Devices Microsoft Office SAP Applications SolidWorks (CAD) ISO/IEC Standards Lean Manufacturing Process Validation Process Improvement Process Development Process Engineering Production Readiness Six Sigma Methodology Organizational Skills Computer-Aided Design ERP Systems Knowledge Packaging And Labeling Mechanical Engineering Industrial Engineering New Product Development Manufacturing Processes Artificial Intelligence Product Quality (QA/QC) Manufacturing Engineering Quality Management Systems Engineering Design Process Enterprise Resource Planning Continuous Improvement Process Troubleshooting (Problem Solving) Qualification Protocols (IQ/OQ/PQ) +0 Relay Settings Engineer Leidos
Charlotte, NC*Remote
Relays Planning Equities IEC 61850 Automation Market Data Relay Logic Coordinating Construction Commissioning Wiring Diagram Logic Diagrams Microprocessor Detail Oriented Ancient History Project Planning Electric Utility Project Management Technical Training Electrical Substation Electrical Engineering Electric Power Systems Construction Management Transformers (Electrical) SEL AcSELerator (Software) Interpersonal Communications Professional Engineer (PE) License Project Management Professional Certification Electrical Power Transmission And Distribution