Systems Admin L3

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.

Manages IT system infrastructure and any processes related to these systems.

Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

Provides Tier 3 problem identification, diagnosis, and resolution of problems.

Provides support for the escalation and communication of status to agency management and internal customers.

Provides support for the dispatch system and hardware problems and remains involved in the resolution process. \x26nbsp;

Experience with Container Technology: Administering large software deployments on LINUX/UNIX systems, administering clustered storage solutions (e.g. storage appliances, Ceph), Kubernetes orchestrated containers, system configuration management software (e.g. Puppet, Ansible) and change control.

15 years of experience as a SA in programs and contracts of similar scope, type, and complexity will be required.

Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.\x26nbsp;