Security Systems Specialist

The Security Systems Specialist is a member of the Global Protection Team reporting to the Security Systems Technology Team. The Security Systems Specialist also supports all matters involving the Global Protection department on an as-needed basis. This is an on-site appointment and the person in this position will need to report on-site to our Durham, NC campus with no option for remote work.

The Day-to-Day:

• Provide oversight of security integrators and/or vendors from scheduling to installations to project completion ensuring quality and timeline requirements are met.

• Serve as the subject matter expert in department software (i.e. physical access control system, video management, visitor management, NVR management, and SQL data).

• Utilize project tracking tools and systems to accurately document milestones, issues, corrective action plans, and overall project completion.

• Serve as department liaison with IT (i.e. networking administration, server management, and system new build).

• Ability to troubleshoot security technology devices in the field, to include network and NVR equipment.

• Strong IT proficiency and experience to include TCP/IP and LAN, firewalls and switch configuration.

• One (1) year of commercial project management experience.

• Enhanced technical understanding of security systems: Physical access control systems; CCTV and associated networking; physical barriers, including doors, locks, gates, turnstiles, and intrusion detection.

• Proficiency with automated project management timeline and/or task-tracking platforms.

• Experienced with Microsoft 365 Environment; Office, Teams, SharePoint, Power BI etc.

• Must be able to evaluate situations and demonstrate sound decision-making under stress.

• Ability to effectively communicate and engage with all stakeholders, including leadership.

• Must have strong organizational skills and high level of attention to detail.

• Must be a self-starter and perform with minimal guidance, including after-hours when needed.

• Must have exceptional interpersonal and professional communication skills.

• Flexibility to travel up to 25% annually, including international.

Desired Skills / Achievements:

• Three (3) years of project management experience.

• Security technology certifications, to include experience with networking and server or NVR management.

• Advanced understanding of security systems: Physical access control systems; CCTV and associated networking; physical barriers, including doors, locks, gates, turnstiles and intrusion detection.

• Knowledge in Microsoft SQL Server, including ability to write queries, perform data analysis, and troubleshoot database issues.

• Knowledge of various programming languages such as Python, JavaScript, or C+ with solid understanding of software development.

• ASIS Physical Security Professional (PSP) designation.

• Project Management Professional (PMP) or Certified Security Project Manager (CSPM) certification.

• Experience working in a regulated environment.