Vice President of Information Systems

Summary: The Director of Information Systems is responsible for designing and enforcing policies and procedures that protect the organization's computing infrastructure from security breaches. This role oversees information security, IT risk management, SalesForce and IT service delivery. This role also identifies vulnerabilities and works with the IT team to resolve them, ensures that the organization's network and data remain secure, and partners with the CEO to ensure IT service delivery is kept current and innovative to meet ongoing threats and organizational IT expectations., * Lead in IT strategy & communications to the leadership team, and organization wide.

• Lead the IS team in delivering IT service to the organization.
• Manage relationship of CPA firm providing HIPAA compliance advisory
• Responsible for Identifying vulnerabilities in our current network and developing and implementing a comprehensive plan to secure them.
• Monitor network usage to ensure compliance with security policies.
• Keep up to date with developments in IT security standards and threats.
• Collaborate with management and the IT department to improve security posture.
• Document any security breaches and assess the scope of impact.
• Educate staff about security software and best practices for information security.
• Draft & maintain current security & compliance policies.
• Oversees and has a deep understanding of Client Services data collection and reporting needs.
• Oversees all Salesforce responsibilities for all departments of the agency.
• Project lead on all Salesforce initiatives agency and will engage with other agency-wide Salesforce staff and lead stakeholders throughout the project discovery and conduct requirements gathering to understand business needs for project-based enhancements
• Build out future Salesforce needs for departments based on collaboration with department leads.
• Manages the Program Salesforce Manager and IT Specialist, along with the relationships of other IT and systems vendors that are connected to our Information Systems department.
• Continue to innovate and build out systems that will improve efficiency using Information Systems and security safety guidelines.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the experience, knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Salesforce product knowledge, with two to five years of Salesforce Experience

• A minimum of five to seven years of experience with technology business-driven processes

• Two to three years of experience managing a team in Information Technology.

• Detail-oriented individual with a high degree of accuracy while processing tasks efficiently.

• Familiarity with data collection and dashboard creation.

• Familiarity with HIPPA guidelines and regulations.

• Ability to solve problems alone or with others.

• Ability to follow procedures and maintain consistency.

• Ability to manage time and meet deadlines.

• Sound administrative skills and solid knowledge of general office procedures.

• Skill in interpersonal relations to ensure effective communication with a multicultural population.

• Expertise and Training experience with Office 365 & Microsoft Azure

• Strong skills and experience with project management and addressing needs across multiple departments.

• Collaborative mindset and commitment to high-quality work

Education/ Experience

Required:

• Salesforce product knowledge with two years of experience and hands-on administration experience with [Sales Cloud or Salesforce product]
• Trailhead Badges/Super Badges
• SQL Data Base experience and general database administration experience
• Bachelor's/Postgraduate degree in Technology

Desirable:

• Certified Salesforce Administrator

Pulled from the full job description

• Tuition reimbursement
• 403(b)
• Food provided
• Health insurance
• Vision insurance
• Dental insurance
• Flexible spending account, We offer a complete benefits program including:
• Medical & Vision Insurance
• Life-, Short- and Long-Term Disability Insurance
• Paid Vacation, Holidays, Sick Time, and Personal Time off
• Flexible Spending account (Medical and Daycare)
• Tuition reimbursement
• 403(b) Retirement Plan
• Free life insurance
• Free Dental Insurance
• Free daily community lunch
• Free parking

Community Servings knows that diversity drives excellence. We are a place where everyone is welcome. We celebrate, promote, and derive strength from a diversity of lived experiences. We actively seek and encourage an inclusive workforce.

We are a dynamic and fast-growing agency at the forefront of the "Food is Medicine" field, providing over 1M medically tailored meals annually to clients and their families experiencing illness and food insecurity in Massachusetts and Rhode Island. In addition, our work strongly focuses on supporting the regional local food system, delivering high-quality nutrition education to the community, and hosting an on-site food-service workforce development program. Over the past 36 years, the agency has provided 15M+ free, scratch-made meals., Community Servings participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information. If E-Verify cannot confirm that you are authorized to work, Community Servings is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before any action is taken against you, including terminating your employment. Community Servings can only use E-Verify once you have accepted a job offer and completed Form I-9.