Desktop Technician
Role details
Job location
Tech stack
Job description
Operations Issue Tracking Customer Service Computer Science Active Directory Hardware Support Technical Support Quality Assurance Business Valuation Computer Engineering Lifecycle Management Full Stack Development Artificial Intelligence Business Transformation Desktop Window Management Virtual Private Networks (VPN) Troubleshooting (Problem Solving) Lightweight Directory Access Protocols, Summary: The main function of a Desktop Technician is to be responsible for the installation, configuration, and administration of Windows desktops. Job Responsibilities: * Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation * Setup new users, including desktop configuration, email accounts, ldap accounts, VPN accounts * Support employees, both local and remote, with Desktop issues, account issues, access to various internal services * Troubleshoot software issues on employees desktops/laptops * Some off hours support for may apply Qualifications: * Associate's degree in a technical field such as computer science, computer engineering or related field required * 2-4 years experience required * Knowledge of Windows OS * Experience with desktop installation and configuration * Experience troubleshooting desktop issues as well as mobile devices, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Desktop Technician TEKsystems
El Dorado Hills, CA*Hybrid
Research Operations Issue Tracking Customer Service Computer Science Active Directory Hardware Support Technical Support Quality Assurance Business Valuation Computer Engineering Lifecycle Management Full Stack Development Artificial Intelligence Business Transformation Desktop Window Management Virtual Private Networks (VPN) Troubleshooting (Problem Solving) Lightweight Directory Access Protocols +0
Requirements
Desktop, Windows 10, Troubleshooting, Support, Hardware, Customer service, Active directory, Windows, Technical support, Deployment, Printers, Mac, Ticketing system