Lab & Field Hardware Technician/data Centre technician
Incedo Inc
Oakland, United States of America
yesterday
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
IntermediateJob location
Oakland, United States of America
Tech stack
Continuous Integration
RAID
VMware ESX Servers
Hyper-V
Network Troubleshooting
Lightweight Directory Access Protocols (LDAP)
Windows Server
Wide Area Networks
Data Logging
Storage Technologies
Hardware Asset Management
Job description
Performs hands-on network and storage hardware work, basic lab host support, and shipping/inventory tasks. Follows runbooks and asks for help on complex or one-off issues. Does not own architecture or tool design.
Responsibilities
- Network / appliances: NIC moves, swaps, bypasses, and chassis relocations; Tetra/specialty NIC installs; switch wiring; in-path and WAN LAN connectivity fixes.
- Storage: Disk and storage-unit replacements; drive swaps and field replacements (non-RAID flows as directed); spare parts.
- Logistics: Shipping, RMAs, peripherals; moving gear; PO/shipment tracking and inbound logistics.
- Lab: Cabling, patching, power-on, wake/sleep; facility/lab access coordination.
- Lab IT: ESX, Hyper-V / Windows Server hosts and LAN/WAN pairs (operate and troubleshoot with guidance).
- Other: General troubleshooting; remote syslog/logging server replacement as runbooked; hardware inventory and retired-gear tracing; use of internal analytics/DB/service endpoints and credentials per process; password sync and locked lab accounts for non-LDAP flows as trained.
Requirements
Level: Mid junior (3 5 years relevant experience, or strong hands-on background with close supervision on unusual work)
Engagement: Full-time contract. Onsite/field work. Term and schedule with hiring manager., * 1 3 years (or equivalent) with server/appliance hardware, cabling, and safe rack/transport work.
- Basic hardware and network troubleshooting skills
- Able to follow written steps, label work, and record serials/asset data.
- Reliable for local transport when needed; clear written handoffs for shipments and RMAs.
- Nice to have: exposure to containers, CI/CD and storage networks.
Conditions Physical work and sensitive areas; background check and security/credential rules as required.