Cell Phone / Computer Repair Technician / Customer Service

uBreakiFix
Houston, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
$ 33K

Job location

Houston, United States of America

Tech stack

Macintosh Computers
Computer Maintenance
Microsoft Office

Job description

Our team of in-store Technicians keep our customers connected by repairing their electronic devices. You will work inside one of our retail stores and be the face of our in-store operations team while delivering our award-winning personalized customer experience., We are looking for new team members who are passionate about:

  • Honing their skills as a technician and customer educator.
  • Breaking stuff in the name of science and repairing things broken!
  • Ensuring that every customer has a great experience!
  • Educate customers on Ubreakifix products and the ability to sell!

What's it like on our team? Our company's culture is much like a family. We teach each other new things and come together to beat tough deadlines. Most of all we maintain a fun, safe, positive, and motivating work environment.

Requirements

  • Six months face-to-face customer service and sales experience
  • Knowledge of mobile devices and operating systems
  • High School diploma or equivalent
  • Strong oral and written communication skills
  • Strong teamwork and collaboration skills
  • Outstanding customer service skills-Customer Satisfaction is #1
  • Basic knowledge of Microsoft Office
  • Flexible schedule availability
  • Reliable Transportation
  • Pass a drug and background test, * Experience repairing/troubleshooting electronics, smartphones, PC/MACs and game consoles
  • Previous experience working at a retail electronics or phone carrier store
  • High School Diploma or GED

Benefits & conditions

Pulled from the full job description Paid training Health insurance Employee discount Vision insurance Dental insurance, * A competitive base pay and bonuses

  • Extensive training designed to help you be successful and learn how to fix anything
  • Health insurance
  • Supplemental Dental and Vision insurance
  • Salary $11.00-$16.00/hour and incentive and bonus opportunities., * Dental insurance
  • Employee discount
  • Health insurance
  • Vision insurance

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