Test Center Administrator - Fargo, ND
Role details
Job location
Tech stack
Job description
The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:
· Comply with all testing procedures and strictly adhere to company policies using careful judgment
· Check in testing candidates, verify identification, and explain the exam process
· Proctor / invigilate candidates while testing
· Troubleshoot with internal departments to fix technical issues
· Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
· Other duties as assigned by manager
Schedule Requirements
Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7:15am and 8:30 pm and about 2 Saturdays per month. Sunday shifts would be infrequent, but a possibility if the need arises.
Candidate must be open to flexible scheduling . While the test center is not open every day, we do need someone who is readily available for morning, afternoon, and occasional Saturdays .
This is strictly a part-time position and will remain as such, 10-19 hours per week, with an expectation to work more hours if needed.
Schedules are available at least 2 weeks in advance.
Requirements
Minimum of 1 year customer service experience is preferred.
Experience proctoring or invigilating exams is highly preferred.
Must be flexible in work hours and days.
High school diploma or equivalent is required at least.
Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
Must be able to sit for long periods of time and also escort candidates to and from testing room.
Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.
Benefits & conditions
Pulled from the full job description
- Paid sick time, Starting pay is $19.00 per hour + eligible for accrued paid sick time. Learn more at https://pearsonbenefitsus.com/new-employees/.