IT FinOps Analyst

The FinOps Analyst is responsible for technology cost management across One Call's cloud and SaaS portfolio, and for equipping technology leadership with the cost and budget insight needed to partner effectively with Finance. This role establishes and operates the FinOps function, driving cost visibility, optimization, and financial discipline in partnership with infrastructure engineering, application development, and finance. Reports to the Vice President, Information Technology.

The FinOps Analyst is a hands-on practitioner who operates cloud cost management tooling (Vantage), pulls and analyzes cost and budget data ahead of monthly Finance reviews, and partners with engineering leaders to explain spend and identify savings. Over time, the role brings SaaS cost management in-house as the current managed-service engagement winds down, growing the function from foundational visibility into mature financial governance across cloud and SaaS spend., Cloud Cost Management & Optimization: 35%

• Operates the cloud cost management platform (Vantage) across AWS, Azure, GCP, and OCI.
• Builds and maintains cost dashboards, allocation reporting, and chargeback/showback models.
• Identifies cost optimization opportunities across cloud workloads and drives them to outcome with engineering teams.
• Drives commitment-based pricing strategies including reserved instances, savings plans, and enterprise discount programs.
• Produces monthly and quarterly cloud cost reporting for IT leadership and finance partners.

SaaS Cost Management & Operations: 25%

• Operates SaaS cost and license management, transitioning the function from the current managed-service engagement (Zylo) to in-house operation.
• Maintains the SaaS system of record: contracts, owners, spend, and usage data.
• Identifies and reclaims unused or underutilized licenses to reduce waste.
• Supports SaaS renewal preparation with usage data, benchmarking, and optimization recommendations.
• Identifies shadow IT and enforces SaaS purchasing and governance policies.

Budget & FP&A Partnership: 25%

• Pulls and analyzes technology cost and budget data ahead of monthly Finance and FP&A reviews.
• Meets with FP&A in advance of the monthly budget review to reconcile numbers, investigate variances, and identify open items.
• Partners with IT leaders to identify the drivers behind variances and spend changes ahead of each review.
• Prepares the pre-read and issue list so leadership enters both the org-level Finance review and the IT budget review informed on variances, risks, and go-forward items.
• Attends the IT budget review; captures go-forward action items and tracks them to resolution.
• Supports business case development and cost modeling for technology investments.

FinOps Practice Development: 15%

• Establishes the FinOps operating model including allocation taxonomy, tagging standards, and governance forums.
• Develops FinOps capability and cost accountability across the technology organization.
• Drives anomaly detection and cost-spike investigation across cloud and SaaS.
• Drives adoption of FinOps best practices including the FinOps Foundation framework

• Bachelor's degree in Finance, Computer Science, Information Systems, or related discipline, or equivalent professional experience.
• 4+ years of experience in technology finance, cloud cost management, or FinOps.
• Experience partnering with finance or FP&A on budgeting, forecasting, or variance analysis.
• Hands-on experience with cloud cost management platforms (Vantage, Apptio Cloudability, Flexera, CloudHealth, or comparable).
• Hands-on experience with SaaS management platforms (Zylo, Productiv, Torii, or comparable).
• FinOps Certified Practitioner certification preferred.

ESSENTIAL KNOWLEDGE, SKILLS & ABILITIES:

• Strong working knowledge of cloud pricing models across AWS, Azure, and GCP.
• Experience with reserved instances, savings plans, and enterprise discount programs.
• Experience with SaaS license optimization, renewal management, and shadow IT remediation.
• Strong analytical skills including data analysis, modeling, and reporting.
• Proficiency with spreadsheets (Excel), reporting tools (Power BI, Tableau), and SQL preferred.
• Experience with chargeback and showback models.
• Strong communication skills with ability to translate cost data into business outcomes.
• Proven ability to partner with engineering and finance functions.
• Self-directed with ability to operate with autonomy and minimal supervision.
• Ability to operate effectively in fast-paced environments with shifting priorities.
• Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards.
• Ability to work both independently and in a team environment.
• Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply.

PHYSICAL/MENTAL DEMANDS & WORK ENVIRONMENT:

• This position will be performed in the colleague's home. Work-from-home requirements include the colleague's ability to set up computer equipment within their home office. Occasional in-person team meetings may be required depending on the position.
• This job is primarily sedentary and may involve repetitive motions; the colleague must be able to remain in a stationary position for extended periods of time, operate a computer and other office equipment, assess information and files stored electronically, and converse/exchange accurate information with others, simultaneously.
• The colleague must be able to discern text displayed on a monitor, input data into specific fields using a keyboard, and adjust focus to distances of up to three feet.
• The colleague must have the ability to learn new tasks, follow established processes, maintain focus, complete tasks independently, complete multiple tasks simultaneously, communicate professionally with colleagues and customers, and complete tasks in situations that have a speed or productivity requirement.
• The colleague must be able to manage moderate to significant mental stress as a result of, but not limited to, a dynamic and heavy workload.