Workstation Technician

IDR is seeking a Workstation Technician. The role is based onsite in Lacrosse, WI, supporting a one-year contract for a client. In this position, you will provide technical support related to computer hardware and software, assist with customer service inquiries, and utilize ticket tracking software for documentation. The role combines hands-on technical work with customer interactions and collaboration with team members., * Provide technical support for computer hardware and software issues in a timely and professional manner.

• Use ticket tracking software to document operations and customer requests.
• Support high-priority projects and adapt workload based on requirements.
• Evaluate customer requests to determine appropriate IT solutions, including hardware or software recommendations.
• Assist with activities requiring physical effort, including lifting up to seventy-five pounds and working in various physical positions., By submitting this application, you acknowledge and consent to engage in conversation with a recruiter or virtual recruiter from IDR Inc. and its affiliates, and contracted partners by receiving calls, AI-generated calls, texts, or emails to the contact information provided. Please ensure that the contact information provided is one you are permitted to use and are authorized to receive such messages on. If your contact information changes during the application process, please notify IDR promptly. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can opt-out of receiving communications at any time by saying or replying with "STOP" and "HELP" for help. To view our privacy policy, you may access it here (;br>PandoLogic. Keywords: Help Desk Technician, Location: LACROSSE, WI - 54602

• Two (2) years of customer service experience supporting computers.
• Good organizational skills, along with excellent written and oral communication skills.
• Understanding of computer-related terminology such as CPU, Internet, Networking, Client/Server, LAN/WAN.
• Ability to tolerate physical activities including bending, stooping, kneeling, squatting, and working with arms above shoulder level.
• Must be able to lift seventy-five pounds or more.

What's in it for you?

• Onsite work in Lacrosse, WI.
• Opportunity to utilize technical skills in a support role.
• Collaborative team environment.

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 13 years in a row.

Compensation Range: $24/hour

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