Junior IT Operations/Reporting Analyst/Administrator

BC Forward
Jersey City, United States of America
yesterday

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior
Compensation
$ 111K

Job location

Jersey City, United States of America

Tech stack

Microsoft Excel
Data analysis
Computer Telephony Integration
Information Technology Operations
Data Analytics

Job description

We are seeking a Junior IT Administrator / Reporting Analyst to join our team supporting the ITGPST Technology Health function. The ideal candidate will have strong experience in MS Excel, reporting, and data tracking and a proven ability to coordinate remediation activities, manage ERP tracking, and communicate status to stakeholders., * Support reporting, tracking, and data gathering for ITGPST Technology Health processes.

  • Assist with ERP tracking and coordination with SLT teams to drive remediation progress.
  • Track CTI ERPs and analyze potential impacts to ITGPST metrics when ERPs approach expiration.
  • Support SPI metric tracking and compile breach metric commentary.
  • Run scheduled and ad hoc reports; perform follow-ups via calls and emails to stakeholders.
  • Maintain organized records of vulnerabilities, ERPs, and remediation milestones.

Requirements

  • Advanced MS Excel skills for reporting and data analysis.
  • Strong written communication skills for summaries and stakeholder updates.
  • Moderate data analytical skills with attention to detail and accuracy.
  • Organized, able to multitask, and manage follow-ups in a hybrid environment.

Preferred Skills:

  • Experience tracking or remediating security vulnerabilities across applications and infrastructure.
  • Familiarity with ERP processes, SPI metrics, and breach metric commentary.

Benefits & conditions

  • Competitive compensation and benefits.
  • Opportunities for growth with global clients.
  • A supportive, inclusive culture that values innovation and people.
  • Exposure to cutting-edge technologies and projects.

About the company

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

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