Desktop Imaging Technician

JCS Solutions is seeking a Desktop Imaging Technician to support Enterprise Operations within Platform Operations. This position is aligned to the IT Asset Management Technician - Secret labor category and is a full-time onsite role., * Execute mass deployments of Windows and macOS operating systems using enterprise imaging tools such as SCCM, MDT, Autopilot, or similar solutions.

• Image and deploy new systems and support system refresh activities.
• Unbox, assemble, configure, and test desktops, laptops, monitors, docking stations, and other peripherals.
• Apply physical asset tags to incoming IT equipment and accurately record serial numbers, MAC addresses, and assignment details in the IT Asset Management (ITAM) database.
• Ensure standard corporate applications, security patches, and drivers are correctly applied to device images.
• Verify disk encryption (e.g., BitLocker), endpoint protection (Antivirus/EDR), and VPN clients are active and functioning properly prior to device deployment.
• Provide Tier 2 support for standard office computing equipment, including PCs, laptops, tablets, and printers.
• Support Windows 10 and Windows 11 operating environments.
• Work onsite full-time with ad-hoc telework as required.
• Support day, swing, and night shift operations.
• Schedule:

• Wednesday-Friday: 3:00 PM to shift end
• Saturday-Sunday: 10:00 AM to shift end

• DoD 8140 compliant with an active CompTIA Security+ certification.
• 1-3 years of hands-on experience in IT support, Help Desk, or dedicated hardware deployment roles.
• Experience imaging new systems, system deployment and refresh activities, and Tier 2 support of standard office computing equipment.
• Demonstrated experience supporting Windows 10 and Windows 11 environments.
• Knowledge of Active Directory infrastructure.
• Experience with HP and Dell laptops, desktops, and associated peripherals.
• Ability to work independently and collaboratively within a team environment.
• Strong attention to detail, excellent time management skills, and the ability to work systematically.
• Availability to work onsite and support the assigned shift schedule., Are you legally authorized to work in the United States without sponsorship?* What is your highest level of US Security Clearance?* This position requires on-site work in Joint Base Andrews, MD. Are you able to work on-site full time?* Are you able to work the required schedule of Wednesday-Friday (3:00 PM to shift end) and Saturday-Sunday (10:00 AM to shift end)?* How many years of hands-on experience do you have in IT Support, Help Desk, or dedicated hardware deployment roles?* Do you have experience imaging new systems and performing system deployments and refresh activities?* Do you have experience providing Tier 2 support for standard office computing equipment, including PCs, laptops, tablets, and printers?* Do you have demonstrated experience supporting Windows 10 and Windows 11 environments?* Do you have working knowledge of Active Directory infrastructure?* Do you have experience supporting HP and Dell laptops, desktops, and associated peripherals?* Do you hold a current DoD 8570/8140 compliant certification such as Security+ CE, CISSP, CASP+, or equivalent?* Please attach your DoD 8570/8140 compliant certification

What's in it for you:

• Join a premier technology firm specializing in innovative solutions.
• Be part of a collaborative, inclusive, and innovative work culture.
• Enjoy tremendous growth potential in a high-performing team environment.
• A robust benefits package:

• Health, dental, and vision insurance
• Life insurance
• Short-and-long term disability
• Paid time off (PTO)
• 401k retirement plan with employer match
• Annual Professional Development Reimbursement Program
• And more!, At JCS Solutions, compensation is based on a number of factors such as location, qualifications, and applicable contract terms. The general salary range for this position is as follows: $65,000.00 - $76,000.00, Invitation for Job Applicants to Self-Identify as a U.S. Veteran

• A "disabled veteran" is one of the following:

• a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
• a person who was discharged or released from active duty because of a service-connected disability.

• A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
• An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
• An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers' mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities. JCS is both a Great Place to Work and a Top Places to Work certified company. Our employees embody our core values, and we are looking for others who do too! * Customer Experience: Strive for excellence and delight our clients * Innovation: Embrace creative thinking to enable continual growth and powerful solutions * Accountability: Take ownership of and pride in our actions and service delivery * Inspire: Be inspired to be your best self and have fun in the process * Integrity: Do the right thing, the right way, every time! * Stewardship: The careful and responsible management of something entrusted to our care., NOTICE: Please be aware that all JCS Solutions communications related to job interviews and offers from our recruiting team will only come from @JCSSolutions.com. We want to emphasize that we do not conduct any interviews over Discord, Slack, Skype, Zoom, or any chat app.