IT Support Specialist

We are seeking an entry-level IT Support Associate to join our team on 2nd shift. This is a great opportunity for someone looking to grow their IT career while gaining hands-on experience supporting computers, servers, networks, and mobile devices in a fast-paced environment., * Provide basic technical support for desktops, laptops, servers, and network equipment.

• Troubleshoot hardware and software issues.
• Assist users with Microsoft Office applications and account-related issues.
• Support iOS and Android mobile devices.
• Create, update, and manage user accounts in Azure Active Directory.
• Document support requests and resolutions.
• Escalate complex technical issues as needed.
• Maintain a professional and customer-focused approach when assisting employees.

• Basic troubleshooting experience with computers, servers, and networks.
• Experience supporting iOS and Android mobile devices.
• Working knowledge of Azure Active Directory.
• Strong proficiency in Microsoft Office applications.
• Excellent communication and problem-solving skills.
• Ability to work independently and in a team environment.
• Previous IT help desk, technical support, or internship experience is preferred but not required.

2.82.8 out of 5 stars Tupelo, MS $20.70 - $21.70 an hour - Full-time, * Competitive pay with shift differential.

• Opportunity to gain valuable hands-on IT experience.
• Potential for overtime.
• Great opportunity to build your IT career in a professional environment.