Systems Engineer 2 # 26-17098

• Data Center Platform Engineering Group (DPEG) is looking for on-site (mandatory) Systems Design Engineer that can work complex issues/problems as they arise in the lab or Data Center.
• Person will be responsible for going through a ticketing system to check tickets that come in during the individual's working hours: debugging SW and HW problems, root causing and fixing said issue.
• As well, person should be able to monitor the lab/data-center for any issues such as power outages, network outages, liquid cooling leaks, etc.
• Person should have the ability to physically install and replace hardware, debug FW and OS issues especially related to GPUs.
• Knowledge of Data Center systems that have CPU and GPUs - role requires individual to be technician and engineer., * Work issues through a JIRA ticket.
• Debug platforms/systems; work ticketing system to ensure priority items are getting attention.
• Communicate clearly in tickets to explain the current state of an issue or systems.
• Take direction from leaders based on priority needs of the business.
• Work with partners, vendors, ODMs, OEMs on issues and ensure clear communication.
• Drive continuous improvement within the organization.

• Self driven expertise in debugging problems and root causing issues.
• Ability to quickly understand and apply specific details to tickets.
• Strong communication skills and ability to work well as part of a team.
• Proven track record of working in a Data Center on complex systems.
• Knowledge in JIRA, scripting, Debug methodologies (BMC, BIOS, GPU).
• Linux skills w/ ability to do run given automated scripts, look at logs, give updates.
• Experience working and communicating with OEM partners and vendors.

Desirable Attributes

• System level debug methodologies.
• Proficiency with all standard hardware lab equipment (dediprog, scopes, forklifts, lift tools).

Preferred Experience for Design Reliability Engineer

• Strong analytical and problem-solving skills.
• Proven ability to lead teams and drive issues to resolution.
• Excellent verbal and written communication skills.

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