Networking Manager

The Networking Manager is responsible for the design, implementation, administration, maintenance, security, and operational reliability of Savannah State University network infrastructure, including wired and wireless networks, telecommunications, VoIP, video surveillance, life-safety network devices, routers, switches, firewalls, UPS-supported network equipment, and related systems. This position serves as the technical lead for network services, supervises assigned networking staff, coordinates vendors and projects, and ensures network services are secure, stable, documented, and responsive to academic, administrative, residential, and campus safety needs.

NOTE: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required eligibility verification form upon hire. This position does not offer sponsorship for employment visas.

Responsibilities

ESSENTIAL JOB FUNCTIONS AND DUTY WEIGHTS Total weight: 100%. Percentages reflect the expected annual emphasis of the position and may shift based on institutional priorities, system upgrades, audits, compliance needs, or major projects.

Network Engineering, Administration, and Performance Management 30%

• Design, configure, install, monitor, maintain, and optimize campus network infrastructure, including routers, switches, firewalls, wired and wireless networks, VLANs, routing, DNS/DHCP-related coordination, telecommunications, and other network systems.
• Monitor network utilization and performance, identify capacity needs, and develop implementation plans for upgrades, expansions, and new services.

Network Security, Risk Mitigation, and Access Controls 20%

• Develop, implement, and maintain network security protocols, standards, procedures, and controls to protect university data and information systems.
• Coordinate network patching, vulnerability remediation, firewall rule review, access controls, authentication support, incident response, post-incident analysis, and collaboration with cybersecurity personnel.

VoIP, Video Surveillance, Life-Safety, and Campus Technology Support 15%

• Configure, install, maintain, and troubleshoot Cisco VoIP, video surveillance systems, call boxes, call towers, UPS systems, and other network-connected campus technologies.
• Support academic and administrative computing needs where network services are required.

Troubleshooting, Incident Response, and Service Delivery 15%

• Diagnose and resolve network connectivity, voice, wireless, surveillance, and network equipment issues.
• Use Helpdesk/ticketing software to document work, track service requests, communicate status, and provide timely support to faculty, staff, students, vendors, and campus partners.

Project Management, Vendor Coordination, and Documentation 10%

• Plan and coordinate network-related projects, upgrades, hardware deployments, cabling requests, vendor engagements, implementation schedules, and service changes.
• Maintain current network diagrams, inventories, configurations, support procedures, and technical documentation.

Supervision, Team Leadership, and Collaboration 5%

• Supervise assigned network staff and/or student workers, assign and review work, evaluate performance, provide technical guidance, and support professional development.
• Collaborate with IT units and campus departments to align network services with operational needs.

Other Duties as Assigned 5%

• Perform other job-related duties as assigned in support of Information Technology Services and University operations., All employment processes and decisions, including but not limited to hiring, promotion, and tenure, shall be free of ideological tests, affirmations, and oaths, including diversity statements. The basis and determining factor for all such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the individual is being considered. At the core of any such decision is ensuring the institution's ability to achieve its mission and strategic priorities in support of student success., * The work is typically performed in an office, data center, network closet, classroom, and campus field environment while intermittently sitting, standing, walking, bending, crouching, climbing, or stooping.
• The employee may lift, move, and install computer/network equipment weighing up to 50 pounds.
• The employee may be exposed to noise, temperature variation, and confined spaces in server rooms, telecom rooms, and network closets.
• The work requires extended periods of screen time and may require after-hours or emergency response for network outages, maintenance, or critical incidents.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

• This position has direct supervision over assigned network personnel and/or student workers.

ADDITIONAL EXPECTATIONS

• Perform related duties as assigned to support the mission of Information Technology Services and Savannah State University.
• Maintain a customer-centered, security-conscious, and documentation-driven approach to enterprise application support. Promote operational continuity by reducing single points of failure, improving knowledge sharing, and strengthening application ownership and escalation practices.

• Associate degree in networking, cybersecurity, information technology, computer science, or a related field and six (6) years of progressively responsible network administration, network engineering, telecommunications, or information technology experience; or
• Bachelor's degree in computer science, cybersecurity, information technology, networking, or a related field and four (4) years of progressively responsible network administration, network engineering, telecommunications, or information technology experience.
• Two (2) years of supervisory, team lead, project lead, or technical lead experience.
• Strong troubleshooting, analytical, documentation, communication, and customer service skills.
• Ability to participate in after-hours support, scheduled maintenance windows, and emergency response as needed., * Master's degree in information technology, cybersecurity, computer science, networking, or a related discipline.
• Six (6) or more years of experience supporting enterprise network environments, with at least three (3) years in a lead or supervisory capacity.
• Experience in a higher education environment.
• Experience with Cisco networking, Cisco VoIP, wireless network administration, video surveillance systems, firewalls, network monitoring tools, life-safety network devices, and campus cabling/vendor coordination.
• Industry certifications such as CCNA, CCNP, Network+, Security+, Cisco Specialist, CompTIA, Microsoft networking, SSCP, CISSP, CISM, or comparable credentials., * Knowledge of LAN, WAN, WLAN, TCP/IP, routing, switching, VLANs, DNS/DHCP concepts, VoIP, firewalls, VPN, network monitoring, and related network protocols.
• Knowledge of network security principles, vulnerability mitigation, patching, access controls, incident response, and risk management practices.
• Knowledge of Cisco networking equipment, VoIP systems, video surveillance systems, UPS units, and network-connected campus/life-safety devices.
• Skill in configuring, installing, troubleshooting, and documenting network equipment and related systems.
• Skill in interpreting network utilization, capacity, performance, and reliability data to recommend improvements.
• Skill in project coordination, vendor management, service ticket management, and technical documentation.
• Ability to lead, train, motivate, and evaluate technical staff.
• Ability to communicate technical issues clearly to technical and non-technical stakeholders.
• Ability to prioritize competing demands in a high-pressure environment with institution-wide service impact.

The salary range for this position is $69,500.00 to $74,500.00.

Savannah State University established in 1890, is the first public historically black college or university in the state of Georgia and the first institution of higher learning in the city of Savannah. The university's students select majors from five colleges: * Business Administration * Education * Engineering and Computing * Media, Arts, and Communication * Science and Humanities The campus is by far the most picturesque in the state of Georgia. The moss-laden sweeping oak trees, expansive marsh and historic architecture create a resplendent yet tranquil atmosphere. Beneath the beauty and splendor is a vibrant residential campus bursting at the seams with the vim and vigor of quality collegiate life: relevant academic majors, engaging lectures, cutting-edge research, quality student-faculty engagement and a nurturing environment., The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653. Institutional Values At Savannah State University, five core values shape everything we do: * Belonging - Building a community where all voices are valued and respected. * Collaboration - Working together across disciplines and communities for shared success. * Discovery - Pursuing knowledge, research, and exploration that expand horizons. * Excellence - Committing to superior achievement in every endeavor. * Resilience - Rising stronger through challenges with determination and adaptability. These principles guide our culture, inspire our teams and define the kind of workplace we strive to build; one where every individual can thrive, contribute, and grow.