IT Manager Consumer SAP System Engineer

Job Duties: Support the operations and maintenance of Consumer Health S/4 HANA Eco systems. Manage Request, Application Security Management, Event Management, Incident Management, Capacity Management and Production Transition. Ensure efficient and expedient recovery of services required by the business in the case of disruption. Manage the lifecycle of all service requests from the users including request approval, cancellation, evaluation, fulfillment, initiation, review and close, validation and classify. Detect events, make sense of them and determine the appropriate control action. Manage Event Management Lifecycle (Event Management System, Detect & Log Event, Correlate & Filter Event, Select Event Response, Review & Close Event) Incident and Outage Management. Address all incidents including failures, questions or queries reported by the users by technical staff or automatically detected and reported by event monitoring tools. Manage Incident and Outage Lifecycle and Escalation (hierarchical) point for vendors on incidents. Act as Contact for GCC on major incidents Application Security Management. Security and proactive protection of internal/customer information including restriction of unauthorized access, use, disclosure, modification, or disruption of data. Manage Application Access Control, Security Baseline Monitoring, Security Education and Awareness, Threat and Vulnerability Management Continuous Service Improvement. Monitor and measure the quality of IT operations, benchmark metrics, perform analysis and identify improvement actions (e.g. ticket trends that should initiate chronic problem process, and ticket reassignments).

8 years of experience in job offered or in an IT Manager Consumer SAP System Engineer -related occupation.

Minimum Education Required

Employer will accept a Bachelor's degree in Information Systems, Computer Science, Electronics Engineering, or related field, Requirements: Employer will accept a Bachelor's degree in Information Systems, Computer Science, Electronics Engineering, or related field and 8 years of experience in job offered or in an IT Manager Consumer SAP System Engineer -related occupation.

Licenses/certifications required:

• SAP Certified Technology Associate - SAP HANA certification

Kenvue offers a robust and people focused benefits program designed to support employees' well-being, financial security, and long-term growth. Through its Total Rewards program, the company provides competitive pay and bonus opportunities, along with comprehensive healthcare, life insurance, and disability coverage to help employees and their families maintain their overall health. Kenvue also supports financial wellness by offering programs and resources that assist employees in saving for retirement and planning for the future. The company emphasizes flexibility and family support. Employees receive paid time off, including vacation and holidays, as well as a Global Parental Leave policy that guarantees a minimum of 12 weeks of leave for all types of new parents - maternal, paternal, adoptive, and those welcoming a child through surrogacy. To further promote well-being, Kenvue offers a world class Employee Assistance Program and access to Maven, a resource that provides clinical and emotional support for fertility, adoption, surrogacy, and women's health needs. Employees may also participate in a quarterly global well being reimbursement program for fitness and health related activities. In addition, Kenvue supports flexible ways of working, fostering collaboration, balance, and growth. Together, these programs create a workplace where employees can thrive personally and professionally. For more details, please visit: https://www.kenvue.com/news-features/kenvuecareersbenefits-empower-growth

Place of Work

On-site