Leaves Coordinator-Alight Leave Solutions

The Leaves Coordinator role focuses on maintaining accuracy and consistency in leave administration by reconciling system data and collaborating with internal and external partners. It involves identifying and resolving discrepancies that could impact employee pay or case outcomes, while also documenting issues and performing root cause and trend analysis. Overall, the role supports smooth operations by driving issue resolution, reducing risk, and improving processes, * Managing reconciliation between the Leave Management System and client HRIS applications, including identifying cases with potential pay impacts and collaborating with HRIS vendors and client contacts to resolve discrepancies.

• Overseeing the Operational Escalation Log by documenting events and conducting root cause and trend analyses in coordination with the MLOA Leadership team.
• Preparing and submitting LTD referrals by packaging required documentation for the LTD vendor.
• Initiating and coordinating Workers' Compensation processes, serving as the primary point of contact between Leaves, the WC vendor, and the client Health Center.
• Supporting state leave administration by serving as the primary backup for the State Administrative Coordinator.
• Assisting the Case Management team with claim actions and providing coverage for the group mailbox as needed.

• Hold a minimum of 5 years of experience in the leave of absence industry.
• Have a bachelor's degree or equivalent education and experience.
• Demonstrate advanced Excel skills, with the aptitude to learn and apply additional analytical tools.
• Be able to thrive in a collaborative, team-oriented environment with a track record of shared success.
• Exhibit strong communication and interpersonal skills to effectively engage with diverse stakeholders.
• Be able to apply detailed-oriented thinking alongside strong analytical and problem-solving capabilities.

parental leave United States, New Jersey Jul 23, 2026

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Amazing Opportunity and Great Place to Work!

Our Story

At Alight, we believe a company's success starts with its people. Alight embraces values that come directly from our people - purposeful, human, united and growth-minded - reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.

Our Benefits

With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities - all within a thriving global organization.

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 6 years in a row., We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum : 60,000.00 USD

Maximum : 85,000.00 USD

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight

Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.