Manual Tester

We are seeking an experienced Senior Quality Assurance Lead to oversee testing strategy, execution, and quality assurance activities across multiple initiatives and systems. This role combines technical expertise, leadership, and business knowledge to ensure high-quality software delivery within Agile and SDLC environments. The ideal candidate will drive test planning, automation, defect management, and continuous improvement while mentoring team members and collaborating with cross-functional stakeholders., Quality Assurance Leadership

• Manage multiple testing initiatives simultaneously across projects of moderate to high complexity.
• Define, review, and approve test strategies, plans, and quality assurance deliverables.
• Lead testing efforts throughout the Software Development Life Cycle (SDLC), ensuring alignment with business and technical requirements.
• Provide technical leadership, mentoring, coaching, and training to QA team members.
• Serve as a subject matter expert for applications, business processes, and testing methodologies.
• Collaborate with senior management, business stakeholders, developers, and global technical teams.

Test Planning & Execution

• Lead all phases of testing, including planning, design, scripting, execution, defect management, debugging, and reporting.
• Develop and execute comprehensive test cases, test scenarios, and test scripts to validate business and technical requirements.
• Ensure full traceability between requirements, test cases, defects, and test results.
• Support functional, integration, regression, and end-to-end testing activities.
• Analyze, prioritize, and communicate defects based on business impact and technical risk.
• Provide regular testing status updates, risk assessments, and progress reports to project stakeholders.

Test Automation & Continuous Improvement

• Design and automate test cases using existing automation frameworks.
• Identify, evaluate, and implement new testing tools, methodologies, and best practices.
• Drive continuous improvement initiatives to enhance testing efficiency, coverage, and quality metrics.
• Monitor and report software quality metrics and testing effectiveness.

Agile & Cross-Functional Collaboration

• Work closely within Agile Scrum teams to coordinate testing activities and sprint deliverables.
• Participate in architectural discussions, defect reviews, enhancement planning, and solution design sessions.
• Support change management activities and help resolve issues arising throughout the development lifecycle.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent work experience.
• 6+ years of experience in Software Quality Assurance, Testing, or related technical roles.
• Strong knowledge of Software Development Life Cycle (SDLC) methodologies and Agile/Scrum practices.
• Demonstrated expertise in test strategy development, test execution, defect management, and quality reporting.
• Experience supporting multiple applications, platforms, and development environments.
• Ability to effectively manage competing priorities and multiple concurrent projects.
• Strong verbal and written communication skills.

Preferred Qualifications

Experience within the Banking and Financial Services industry, including:

• Payments
• Tax Payments
• ACH
• NACHA regulations and processes

Experience with:

• Test Automation Tools (Tosca, Selenium)
• Mainframe and distributed application environments
• Web application testing
• Database testing
• Performance testing
• Accessibility (ADA) and User Interface testing
• Knowledge of project management methodologies, including Waterfall and Agile.

Familiarity with enterprise tools such as:

• Jira
• SharePoint
• Workday
• Microsoft Office Suite (Word, Excel, PowerPoint)

Preferred Competencies

• Strong analytical and problem-solving skills.
• Proven ability to influence stakeholders and drive quality initiatives.
• Experience building and maintaining testing frameworks and QA best practices.
• Strong attention to detail with a commitment to delivering high-quality software solutions.
• Ability to work independently while leading and developing team capabilities.