Solutions Engineer
Role details
Job location
Tech stack
Job description
As a Solutions Engineer on the Acquisition Team, you will partner with Account Executives to drive net-new business and lead the technical sales process from discovery through evaluation, solution design, and business justification.
In this customer-facing pre-sales role, you will serve as a trusted advisor, uncovering customer challenges, align Darktrace's AI-powered platform to their needs, and demonstrate measurable security and business outcomes. Through technical discovery, solution architecture, and value-driven storytelling, you will translate complex cybersecurity risks into clear impact across network, cloud, and hybrid environments.
Key Responsibilities
Technical Ownership
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Lead all technical aspects of new business deals from discovery to close, owning momentum and progression at each stage
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Build early credibility with Security, IT, and Cloud stakeholders
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Drive technical win strategy and guide solution validation
Discovery & Value Alignment
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Align solutions to SOC workflows (triage, investigation, response)
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Lead structured discovery aligned to MEDDPICC, identifying pain, impact, and urgency
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Translate requirements into solution designs aligned to ROI and business outcomes
Solution Design
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Architect scalable solutions across Darktrace's platform (Network, Email, Cloud, Identity, Endpoint, ASM, PEM, IRR)
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Advise on deployments, integrations (SIEM, SOAR, EDR), and visibility (SPAN/TAP, APIs)
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Clearly communicate trade-offs (performance, cost, coverage)
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Ensure solution design supports fast deployment and meaningful evaluation outcomes
Customer Engagement
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Deliver high-impact demos and technical storytelling to SOC teams, leaders, and executives
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Translate complex cybersecurity concepts into clear, outcome-driven narratives for both technical and executive audiences
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Handle objections and position against competitors
Deal Strategy & Collaboration
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Partner with AEs to qualify opportunities, mitigate risks, and progress pipeline
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Collaborate with Sales, Product, Engineering, and Customer Success to resolve blockers and accelerate deals
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Share market feedback to improve product and go-to-market strategy
Requirements
Background in pre-sales/solutions engineering in cybersecurity or SaaS with a track record of supporting net-new business
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Strong knowledge of networking, cloud (AWS/Azure/Google Cloud Platform), and security architectures
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Experience with SOC tools (SIEM, SOAR, EDR/XDR) and hybrid environments
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Ability to design solutions, run demos/PoCs, and influence diverse stakeholders
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Strong communication, consultative selling, and business acumen
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Fundamental understanding of AI technologies (LLM, ML, NLP)
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Bachelor's degree or higher preferred (or equivalent experience)
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Relevant Cloud, Security, and/or AI certifications are a plus
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Operates with urgency, ownership, and a bias for execution
Benefits & conditions
Compensation: Total on-target earnings (base salary + commission) of $150,000-$200,000. Final compensation will be based on factors including experience, skills, and geographic location., * 100% medical, dental and vision insurance, plus dependents
- Paid parental leave
- Pet insurance Discount
- Life insurance
- Commuter benefits
- 401(k)
- Employee Assistance Program
As a growing business strengthening its governance and controls, this role plays a part in supporting high standards of integrity and accountability.
Darktrace is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Darktrace is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require a reasonable accommodation to participate in the application or interview process, please contact your Talent Partner.
Employment with Darktrace is at-will, meaning either the employee or Darktrace may terminate the employment relationship at any time, with or without cause or notice, except where prohibited by law or governed by a separate written agreement.