Business Application Specialist D365 CE

As a Business Application Specialist, you play a crucial role in the entire life cycle of our D365 Customer Engagement (CE) environment and other business applications. You are passionate about continuously improving Priva's solutions. Your role includes examining business and system needs, mapping processes, performing fit-gap analyses, creating solutions and producing comprehensive documentation. You will advise internal customers on opportunities and developments within your area, staying updated on changes in processes, software, technology, and organizational needs. You will be part of the Business Applications team within the IT department, reporting to the IT Business Application Manager. You are experienced in all of the elements of D365 CE such sales, field service, customer insights and finance. When it comes to working out workflows, you are also able to implement customized programming logic, which in our case would include JavaScript.

How do you do this?

• Perform and coordinate application management activities for D365 CE and other business applications.
• Support the prioritization of implementations and conduct risk and impact analyses.
• Provide high-quality business and advice and support to the business.
• Use your interpersonal skills to connect with the business, handling stakeholders at all levels to ensure project success and system change compliance.
• Conduct functional workshops for (key) users and User trainings.
• Collaborate closely with functional and technical teams to implement suitable system modifications and improvements, working with vendors and partners.
• Participate in various IT department projects, acting as project leader for specific D365 CE projects and other business application projects.
• Work in a DevOps way, ensuring continuous integration and continuous deployment, fostering a culture of collaboration and shared responsibility.

You are a talented professional with 3 years of hands-on experience in D365 CE. You have a proven track record of successfully implementing and enhancing Microsoft Dynamics 365 CE or Dynamics CRM online/enterprise solutions.

Your expertise spans the entire project lifecycle, with exceptional strengths in analysis, requirements gathering, and process mapping. Your interpersonal skills are top-notch, enabling you to excel in stakeholder management.

You are results-oriented and excel in challenging environments, always pushing for excellence in a constructive manner. Your ambition, drive, and enthusiasm shine through in everything you do. As a supportive team player, you're always ready to help your colleagues.

With a keen business sense and the ability to engage and inspire people, you bring valuable consulting and advisory experience. You see and understand the big picture, ensuring strategic alignment and effective solutions.

Your outstanding communication skills and creativity set you apart. You're ready to make a significant impact and contribute to our team's success., * 3 to 5 years working experience in a relevant field.

• Extensive knowledge of D365 Customer Engagement (CE) including subsequent modules (finance and operations, sales, customer service and insight).
• Relevant knowledge of Microsoft Services, especially including Dynamics 365 F&O.
• Good experience with Dynamics 365 Field Service is a big advantage.
• Understanding of and experience with DevOps, PowerApps and MS Azure is preferred.
• Proficiency in Dutch and English, both orally and in writing.

Pulled from the full job description

• Professional development assistance
• Pension plan
• Commuter assistance
• Flexible schedule, * A salary based on your experience, ranging from €4.000,00 to €5.900,00 based on a full-time contract (40 hours per week)
• Flexible working hours and 30 vacation days, with the option to buy more
• 8% holiday allowance
• Travel allowance of €0.23/km (max. 150 km per day)

For Your Well-Being and Growth

• Solid pension plan and participation scheme
• Personal development budget and training opportunities
• Healthy cafeteria
• Free on-site gym with CrossFit, Pilates, Spinning, table tennis, and table football

Our Culture and values

At Priva, our mission is to create environments where people can work, grow, and thrive. We deliver sustainable solutions for horticulture and building automation that reduce resource consumption and contribute to global sustainability goals.

Our culture is built on four core values: Sustainable, Innovative, Make it Happen, and Human.

Colleagues describe Priva as open, ambitious, innovative, friendly, and down-to-earth. We offer a flat, informal, and fast-paced environment where you are encouraged to take ownership and grow.

We believe diversity drives success. We welcome people from all backgrounds and perspectives and create a workplace where everyone feels valued, respected, and empowered to be their authentic self.

Priva is a dynamic and innovative multinational company with branches on all continents and almost 600 dedicated colleagues. We are passionate about tackling global challenges like food security, energy transition, and water management. Our mission, "Creating a climate for growth," means we aim to empower our customers to thrive and make the world a better place through our products and services. At Priva, we are more than just a company; we are a warm, family-oriented community. We value listening, understanding, and giving honest feedback. We support new colleagues in finding their place and take pride in making a positive impact on our company and society. Our mission is to play an important role by using advanced technology, products, and knowledge. Our five-word mission, "Creating a climate for growth" implies that working together is essential. We make cross-sector connections that lead to new integrated solutions. The emergence of a new, circular economy - not any longer about ownership, but about use - requires new collaborations and innovative business models. Our ambition is to be part of that new economy.