ICT Senior Analyst

Ready for a New Challenge? Join Us in Driving Digital Transformation! New Forest District Council is embarking on an ambitious Digital Transformation journey to support our Future New Forest strategy. Our goal? To reshape how we serve our community-enhancing customer experience, safeguarding our finances, and embedding sustainability at the heart of everything we do. We're looking for a passionate and skilled ICT Senior Analyst to join our Applications Development team. If you're excited by the idea of using technology to make a real difference, this could be the perfect role for you. What You'll Be Doing In this role you'll play a pivotal part in supporting and enhancing our revenues and benefits processes, acting as a skilled system administrator with a strong technical focus. You will take ownership of system configuration, serve as a primary link between our supplier and internal support teams and lead key activities across audit, data migration and end to end testing. Working closely with our Senior Analyst and Project Manager, you'll contribute to continuous optimisation, ensuring our platform is robust, efficient and aligned to evolving business needs., We aim to foster a culture where people feel confident to share ideas, contribute their expertise, and develop through meaningful conversations with their managers and supported learning opportunities. Whilst we have our corporate values, LEAF Learning Empathy Ambition Fairness, we understand that different teams work in different ways, and we want our values to be lived in ways that make sense locally while staying true to our shared purpose as an organisation. We want colleagues to thrive, which is why we promote wellbeing, balance, and opportunities for learning and progression. Our values guide how we work together and how we support each other to be confident, capable, and adaptable. Click here to see why employees think that New Forest District Council is a great place to work: Working for NFDC Please note: You'll likely be aware that as part of the ongoing Local Government Reorganisation (LGR), the current organisation will transition into a new operating structure from 1 April 2028. It is important that applicants understand how this may affect their employment should they be successful. You will find attached a useful LGR update sheet at top of this advert.

• Strong technical background in application delivery, preferable knowledge of NEC systems, but not essential.

• Experience in using Microsoft 365 (Teams, SharePoint, Power Platform, productivity tools).

• Experience supporting both cloud-based and on-premise applications.

• A solid understanding of data integration and system connectivity.

• Experience leading technical projects.

• Familiarity with ITIL and Agile methodologies.

Pulled from the full job description

• Annual leave

• Employee discount

• Employee assistance programme

• Company pension

• Cycle to work scheme, £40,174 - £43,236 per annum (up to £44,472 for exceptional performance) pay award pending, Why Join Us? You'll be part of a friendly, supportive team that's making a real impact across the council. We offer:

• £40,174 - £43,236 per annum (up to £44,472 for exceptional performance) pay award pending

• 27 days annual leave plus bank holidays

• Local Government Pension Scheme with AVC options

At NFDC we recognise that every colleague - whether in operational, frontline, or office-based roles - plays a vital part in delivering high-quality services to our communities. We are committed to creating a supportive and inclusive environment where people feel valued for the work they do and the strengths they bring.